Senior Salesforce Administrator

3E Company, a member of the Verisk Analytics Family of Companies, is the leading provider of environmental health and safety (EH&S) information and compliance management services. 3E Company’s comprehensive suite of data products and information services enable improved compliance with global Environmental Health & Safety (EH&S) requirements related to the safe manufacturing, distribution, transportation, usage and disposal of chemicals and hazardous products.

We are seeking to hire a Senior Salesforce Administrator based at our corporate headquarters in Carlsbad, CA. If you have 4+years of experience with Salesforce administration and supporting a sales and marketing team then we want to talk with you! The Salesforce.com Administrator will help maintain and drive enhancements to our Salesforce.com platform. The candidate must have hands-on administration and configuration skills with the latest Salesforce.com releases, the ability to handle first-level user support/training requests, and experience designing advanced reports and dashboards. He/she must have a sales and service-oriented mindset and a passion for learning, working with, and evangelizing the Salesforce.com platform.

The Salesforce.com Administrator is responsible for the overall administration and assistance with the Salesforce.com CRM and third party applications. The Salesforce.com Administrator will work closely with internal and external members of the sales and marketing organization. * Salesforce.com user administration tasks, including access management, permission sets, role assignments, uploads, data backups, etc. * Support and drive sales and marketing projects, including documentation of business requirements, solution and technical design, test plan design, and coordination of testing with end users. * Maintain data quality through ongoing data analysis, record de-duplication, and other related tasks, and identify and implement process improvements that contribute to improved data quality. * Provide first-level support to the sales, marketing, and sales operations teams, including issue identification and issue resolution/escalation. * Assist with ad hoc reporting requests and optimize the user experience related to reports and dashboards. * Design, implement, and UAT custom objects and advanced functionality and workflows, based on project roadmap and strategic initiatives. * Evaluate and implement third party solutions and app exchange packages based on project need or business request. Experience with Xactly, Marketo, Conga Composer a definite plus. * Develop training materials and conduct training sessions for end users. Act as a support resource for new and existing Salesforce.com users. * Work with sales, marketing, operations, and finance teams to ensure proper reporting and processes are in place. * Identify and evaluate new features and functionality related to the Winter, Spring, and Summer release management schedule provided by Salesforce.com

* 4+ years of experience in sales, marketing operations, business analyst and/or financial administration * 4+ years of experience with operational support using Salesforce.com * 4+ years of experience in Salesforce.com CRM Application Administration * 2+ years of experience as a Salesforce.com developer * Must be experienced Microsoft Office applications, including MS Word, Excel and Power Point * Must be detailed oriented and have strong problem solving and analytical skills * Excellent verbal and written communication skills are essential * Bachelor’s Degree from 4 Year accredited College/University * Certified in Salesforce Administrator a big plus