Business Banking Spec (SAFE)

Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $1.9 trillion in assets. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 8,600 locations, 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 36 countries and territories to support customers who conduct business in the global economy.

The Business Banking Specialist proactively grows and deepens relationships with existing small business customers as well as actively prospects for new Wells Fargo small business and retail customers. Business Banking Specialists work on earning all of the business of a small business owner, including their consumer and small business needs, while ensuring retention and exercising excellent customer service in all customer interactions. Business Banking Specialists are an active champion for small business and bring focus and attention to small business opportunities. The Business Banking Specialist’s key accountabilities are to offer deposit, lending and other small business product solutions in order to serve as an expert in referring business packages and achieving profitability objectives that meet the customer’s needs and financial goals. As needed, they provide product delivery and service support to retail customers. In addition, a Business Banking Specialist may reach out into the community by visiting businesses, making outbound calls to customers, and may conduct educational seminars in the community.

* This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) web site (http://fedregistry.nationwidelicensingsystem.org ) provides the MU4R questions and registration required for employment in this position. * Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary.

* Required Qualifications * 2+ years of experience in one or a combination of the following: business, retail sales, or customer service * Desired Qualifications * Experience identifying additional opportunities to upsell products and services to customers * Effective organizational, multi tasking, and prioritizing skills * Excellent verbal, written, and interpersonal communication skills * Experience meeting or exceeding sales goals * Experience building and maintaining relationships with customers, clients, and colleagues * Experience working with others on a team to meet customer needs * Experience working independently without supervision * Basic Microsoft Office (Word, Excel, and Outlook) skills * Ability to navigate multiple computer systems, applications, and utilize search tools to find information * Knowledge and understanding of sales prospecting and generating referrals * Knowledge and understanding of banking products and services * Knowledge and understanding of mortgage industry and retail banking operations * Experience sourcing small business clientele * Ability to provide exceptional customer satisfaction to retain and grow customer banking relationships * Other Desired Qualifications * Experience working in local community, such as community service experience * Associate's or Bachelor's degree with business management or finance focus * Wells Fargo retail, business, and/or mortgage experience