Sales Operations Growth Manager

Volusion is a fully hosted, all-in-one shopping cart software trusted by over 40,000 merchants. The platform, designed for small and medium business owners, includes everything you need to succeed.

As a Sales Operations Growth Manager you will lead a small team dedicated to creatively solving the sales team’s biggest challenges. You will advise sales leaders on enablement, reporting & analytics and strategy & planning. You’ll gather insights, feedback and best practices to develop processes that will enhance sales productivity and retention.

• Be an advisor to Sales Leaders; Focused on Sales Enablement, Reporting & Analytics, and Strategy & Planning
• Provide recommendations and take actions based on strategic objectives, forecast, or performance metrics
• Be available to help with operational and non-sales related issues to enable the efficiency of the sales force
• Enhance Sales Productivity by enabling the team to work smarter by simplifying processes, evaluating new tools/apps, and providing easy access to information and resources needed to close sales
• Lead a small team dedicated to creatively solving the sales team’s biggest challenges (ex. Integrating new apps into Salesforce; Redoing Salesforce architecture; Email Marketing; Integrating Text Messaging, etc.)
• Gather insights, feedback, and best practices while building solid relationships with the sales team
• Ensure feedback and data is shared cross functionally
• Define quarterly objectives and drive the team to hit key milestones to increase acquisition and activation

• Track record in driving change and removing hurdles in fast growth organizations by working cross-functionally with Marketing, Finance and IT
• 5+ years’ experience in Sales Operations, preferably in a software sales environment or high growth organization
• Has worked with start-ups and emerging organizations. Understands how to build and grow a successful business
• Excel Wizard with a strong understanding of Salesforce, other CRM applications and email marketing strategies
• Has great communication skills to explain the problems and more importantly, how to solve it.
• Has expertise with all phases of the sales cycle along with a deep understanding of sales management issues. (Previous sales experience is a plus!)
• Results & Process-oriented

Our Culture Code:

• Humble: Have humility and be respectful; no egos allowed.
• Effective: Get stuff done!
• Adaptable: Willing to fill any role, anytime. Going above/beyond the call of duty.
• Transparent: Open and honest to self and others.
• A founder: Think big, go fast, and solve for the customer.