Engineer II - Mobile Device Management

At Stanford Health Care, we seek to provide patients with the very best in diagnosis and treatment, with outstanding quality, compassion and coordination. With an unmatched track record of scientific discovery, technological innovation and translational medicine, Stanford Medicine physicians are pioneering leading edge therapies today that will change the way health care is delivered tomorrow.

The Mobile Device Management Lead is responsible for supporting the mobile device management platform and the deployment of mobile applications across the SHC environment. This role is additionally responsible for defining and implementing mobile device management policies across the SHC environment, and serve as a source of thought leadership for future deployments of mobile device technology.

* The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned. * Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient's rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings. * Employee must perform all duties and responsibilities in accordance with the C-I-CARE Standards of the Hospital. C-I-CARE is the foundation of Stanford's patient-experience and represents a framework for patient-centered interactions. * Plan, create, deploy, and maintain security policies to be enforced and pushed to mobile devices. * Configure, manage, troubleshoot, and optimize mobile device management tools in the environment, and establish policies and procedures for mobile device management across the enterprise, including provisioning, de-provisioning, field support, remote diagnosis, and troubleshooting. * Configure and troubleshoot mobile device management receiver clients on end user mobile devices. * Manage the distribution of mobile applications along with license management for authorized mobile devices. * Serve as a source of level 3 engineering support for mobile device-related issues in the environment, and work with desktop engineering and information security teams as required to resolve incidents. * Develop and maintain documentation of mobile device management system architecture and configuration to ensure successful ongoing support. * Analyze business requirements and recommend technologies that will enhance availability, reliability, scalability and security of mobile devices in the environment. * Plan, install, and test new or updated mobile device management systems/components to optimize and enhance the MDM solution.

**Education:** * Bachelor's degree in Computer Science or a related discipline from an accredited college or university. **Experience:** * Five (5) years of progressively responsible and directly related work experience. **License/Certification:** Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying. **Knowledge, Skills, and Abilities** These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education, or licensure/certification. * Strong experience managing enterprise mobile device usage and connectivity on a variety of platforms that include iOS, Android, and Windows on both mobile and tablet devices. * Strong experience with Airwatch and related mobile device management tools. * Thorough understanding of networking & wireless technologies (e.g., GSM, CDMA, LTE). * Forward looking knowledge of mobility trends including remote file management, security best practices, interoperability of strong authentication techniques (PIV). * Solid working knowledge of MS Active Directory Services. * Ability to support the assessment of future mobile technologies, including smartphones, tablets, MDMs, mobile application management systems and other mobile technologies. **Physical Requirements and Working Conditions** * The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.