Sr. Project Manager

QualChoice Health Insurance is your trusted partner in providing the best value in health benefits for your employees or customers — or for you and your family. Our friendly, personal service and track record of treating people right are one reason we’re the quality choice for health insurance in Arkansas.

This role is responsible for the successful completion of very large projects with complex components or a program of interrelated projects, ensuring integration, coordination, scheduling and consistency of process throughout the program/project lifecycle. This role leads both business and technical programs and projects originating from multiple areas of the company.

* Manage project development from initiation to closure. * Work with project sponsor and stakeholders to complete project charter outlining scope, goals, deliverables, required resources, budget, and timing. * Identify resources needed and assign individual responsibilities. * Proactively identify gaps required to bring project to completion and recommend solutions to eliminate gaps * Create a written action plan with owners and dates as required * Complete work breakdown structure to estimate effort required for each task. * Provide a project schedule to identify when each task will be performed. * Clearly communicate expectations to team members and stakeholders. * Act as a mediator between stakeholders and team members * Resolve any issues and solve problems throughout project life cycle. * Track and report on project milestones and provide status reports to senior staff. * Lead, coach, and motivate project team members on a proactive basis. * Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas. * Define project success criteria and disseminate them to involved parties throughout project life cycle. * Conduct project post mortems and create a recommendations report in order to identify successful and unsuccessful project elements. * Develop best practices and tools for project execution and management. * Estimate the resources and participants needed to achieve project goals. * Draft and submit budget proposals, and recommend subsequent budget changes where necessary. * Coach, mentor, motivate and supervise project team members and contractors, and influence them to take positive action and accountability for their assigned work. * Lead post-project audits with project staff and management. * Other duties as assigned. * Conducts business with high regard for corporate values and in compliance with its Code of Ethical Conduct. * Maintains high regard for member privacy and complies with information security and HIPAA policies. * Responsible for quality and continuous improvement within the job scope. Contributes to and supports the company’s quality initiatives. * Accountable for all actions/responsibilities described in the company’s policies and procedures as they relate to this position.

* Ability to work closely with senior leaders to sure delivery expectations are developed, managed, and met. * Demonstrated ability to build high-performing project teams by effectively leading and providing work direction for others. * Ability to read communication styles of team members and contractors who come from a broad spectrum of disciplines. * Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments. * Demonstrated ability to conduct business impact and cost/benefit analysis and recommend the appropriate course of action for assigned projects. * Adept at conducting research into project-related issues and products. * Must be able to learn, understand, and apply new technologies. * Ability to effectively prioritize and execute tasks in a high-pressure environment. * Experience with Microsoft Office products including Microsoft Project, Word and Excel. * Strong interpersonal and communication skills, both verbal and written. * Must be able to work independently and in a team environment. * Must have the ability to manage and prioritize multiple tasks. * Work as PM lead to harvest project leading practices and key learnings to improve performance of future projects. * Must have a Bachelor’s degree in a related field. * Must have at least 4 years of experience using project management methodologies working on projects in a health care setting or in a setting requiring these same skills and ability. * Must have at least 6 years of experience working in an information technology environment. * Experience in all of the project management disciplines described in the “Duties & Responsibilities” section of this profile is required. * Experience leading project teams is required. * Bachelor’s degree in a related field required. * At least 4 years of experience using project management methodologies working on projects in a health care setting or in a setting requiring these same skills and ability required. * Experience with Microsoft Office products including Microsoft Project, Word and Excel preferred.