Sales Engineer

PulsePoint

(San Francisco, California)
Full Time
Job Posting Details
About PulsePoint
PulsePoint ™, a global programmatic advertising platform, fuses the science of programmatic targeting, distribution and optimization with the art of brand engagement. The PulsePoint platform is powered by terabytes of impression-level data, allowing brands to efficiently engage the right audiences at scale while helping publishers increase yield through actionable insights.
Summary
PulsePoint looking for a seasoned, hardworking, smart and over achieving Sales Engineer with proven experience and a passion for selling technology solutions to senior executives. You will be serving in a critical role managing technology deployment, troubleshooting and reporting related issues to the Content Marketing Platform. The position requires close interaction with PulsePoint’s sales and account management teams as well as frequent contact with the product and engineering departments. This is an individual contributor position where you will work as part of a team.
Responsibilities
* Managing day-to-day technical relationships with top-tier ad agencies, publishers, and media partners * Troubleshooting tag-related issues, reporting/delivery discrepancies, and implementation concerns * Communicating technical product needs and opportunities to account and product development teams * Performing daily QA and integrating quality control into standard operating procedure * Assist sales team through preparation and delivery of pre-sales discovery and analysis. * Educate prospects on product implementation and usage and answer their technical and sales questions, acting as the “voice of the product and the user”. * Oversee all pre-sales 3rd party integration requests and opportunities, ultimately acting in support of the Sales team in meetings and client interactions. * Anticipate and address directly all the technical aspects of the prospected solutions and articulate them effectively at all levels. * Build and present custom static and live demos tailored to specific client challenges or workflows. * Pulling and reviewing performance data to ensure proper delivery and improve client performance * Create relationships with key decision makers and serve as external technical spokesperson. * Develop and maintain a broad knowledge of the live assistance/customer experience industry to stay aware of trends, issues and competition. * Play eyes and ears for PulsePoint’s Product and Account Management teams – communicate innovative ideas to add to product direction and prepare Account Management team for successful handoffs with detailed information gathered from prospects and customers. * Create and maintain product knowledge base with a sales-first slant, enabling sales team to self-help from your amassed knowledge.
Ideal Candidate
* Bachelor's degree, or equivalent experience. * Minimum of 3 years of technical support or development experience. Prior sales or solutions consulting experience a preferred. Such prior experience in a SaaS or digital marketing role a major plus. * Proficiency with Relational Databases like (SQL, PostgreSQL, and Cassandra) and ETL is a must * MongoDB experience is desired * Basic understanding of what happens when a webpage loads * Exceptional presentation and communication skills * Strong organizational skills and ability to work independently and collaboratively. * Ability to manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, collaborative environment. * Strong technical skills and creativity in solving complex problems.
Compensation and Working Conditions
Benefits Benefits included

Additional Notes on Compensation

Competitive Salary & 401K Plan Match. Generous paid vacation (we consider your birthday a holiday). Sabbatical at 5 years of employment, Annual Company Retreat.

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