DevOps Support Engineer

Paycor provides small and medium-sized companies with intuitive, cloud-based onboarding, HR, payroll and timekeeping software with the goal of enabling businesses to be more efficient and to make smarter decisions about their people and processes.

• Assist Agile development teams with identification of system configuration needs during software product development lifecycle
• Manage system configuration needs through continuous integration and delivery of SaaS solutions
• Establish new configuration, delivery, integration, and release management tools
• Ensure supportability and scalability of system configurations
• Support and maintain current and future automation tools for continuous integration and continuous delivery
• Work on continuous improvement opportunities to drive rapid, high quality, efficient Saas delivery
• Support operations to maintain continuous availability of internal systems and environments and support users of these systems across Agile Development teams
• Support stakeholders by completing work orders (including build and deployment failures) as they are assigned to the team
• Assist in release related activities as assigned
• Keep apprised of industry best practices
• Innovate on long-terms solutions to increase efficiency
• Other duties as assigned

• Bachelor’s degree in Computer Science or equivalent combination of education and experience.
• 3+ years software engineering experience, preferably in the Microsoft .Net stack, SQL Server, IIS.
• Experience with software configuration management
• Ability to understand highly complex system configurations and drive simplification to increase supportability
• Proven experience working in an Agile (Scrum and/or Kanban) organization with team members from all areas of the organization: Development, Support Operations, QA and Leadership
• Experience with automated deployment tools such as TFS, Octopus, etc.
• Experience with Continuous Integration practices and tools such as TFS, Jenkins/Hudson, Go, TeamCity, Bamboo
• Experience with automation tools such as Puppet, Chef, Capistrano, etc.
• Extensive Experience in the use of version-control systems such as TFS, Subversion, Git, etc.
• Experience with ticket management system (TrackIt, SalesForce, etc.)
• 3+ years experience administration and configuration of Microsoft Windows Server 2003 – 2012 Operating Systems.
• 3+ years experience with scripting within the Microsoft server product family (PowerShell, System Central, etc.)
• Understanding of networking concepts to include IP, DNS, VLANs and general networking best practices relative to application design.
• Demonstrated understanding of user account administration, service account administration and privileged user access relative to segmentation of duties and security.
• Tenacious, solution focused, adaptable to change, and ability to work in a team oriented environment
• Ability to work with high energy under minimal supervision in a rapidly evolving organization
• Ability to troubleshoot web and desktop applications (including APIs, Configurations, PaaS / Azure apps)
• Experience with supporting internal customers (Developers, QAs, DBAs, Architects, etc.)
• Must be detail-oriented with strong documentation skills