Solutions Architect

Opower

(San Francisco, California)
Full Time Travel Required
Job Posting Details
About Opower
Opower's technology is transforming the way utilities relate to their customers. By combining data management, insightful analytics, and behavioral science, Opower's customer engagement platform positions utilities as trusted energy advisors to the customers they serve.
Summary
Opower Solutions Architects are hard to find. They need technical expertise deep enough to answer engineer-level integration questions and broad enough to persuade CIOs to buy SaaS rather than build in-house. They can prepare and deliver compelling presentations, and they can sense when to ditch the script and engage with people rather than slides. They thrive on complexity. They’re crazy about understanding how things work. They exercise great judgment every day to design solutions that deliver measurable returns. And as proposals become delivery projects, they enjoy the work of identifying and removing risks, building consensus, and preparing cross-organizational teams to get to work.
Responsibilities
* Become an expert in Opower’s current and future products and service offerings. * Listen to our clients. Guide them towards sharing not just their ideas for solutions but their underlying business problems and priorities. * Craft solutions from Opower products and service capabilities that meet your clients’ most pressing needs and set them up for long and healthy relationships with Opower * Enable your partners on the field sales team to pitch the right solution to the right client in the right way. * Prepare and deliver demonstrations of our products and service capabilities that really show the value of what we have to offer. Sometimes that means getting your hands dirty with database manipulation and demo feature development. * Close the technical side of the sale. Differentiate our technology, handle technical objections, educate clients on integrating with Opower, and earn their confidence in our ability to deliver. * Consult with your friends on the presales, product, and delivery teams when you get tough questions from our clients. * Ensure that every time out, your client’s expectations of your proposed solution are good, and your solution’s scope, schedule, and cost are are all locked in a big hug as we go into and come out of contracting. * Get your friends on the delivery side of the house ready to work. Put deal context, delivery risks, mitigation plans, and pre-sale decisions on paper, and hand off high-quality deals for delivery. * Partner with our product and marketing teams to ensure our roadmap reflects the biggest opportunities in front of us. Train our sales team on how to sell what’s coming next and your presales team on how those hot new products & features will work.
Ideal Candidate
* You have a BA/BS from a top university, preferably in computer science or electrical grid-related engineering discipline * You have 8+ years of technical presales or enterprise software delivery management experience * You’ve led the technical sale or design and delivery of data integration, batch processing, enterprise web application, and/or web service systems... and you made it look easy * You know the differences between CIS, MDM, OMS, and SCADA systems * You have a deep understanding of and ability to persuasively discuss system integration, data warehousing, and SaaS technologies * You tell a good story, and you’re comfortable presenting to both technical and executive audiences * You have solid consulting skills: requirements gathering, objection handling, cost/benefit analysis, risk management, and consensus-building * You know how to manage projects, keep details from getting lost, and keep accountability within a team * You thrive in fast-paced, informal, team-focused environments where constant change is the norm and the bar for quality is set high * You know how to keep it fun * You like the idea of spending 20-50% of your time travelling to see our prospective clients * You’re ready and able to work out of our SF office

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