Engineering Manager, Platform

New Relic is a Software Analytics company that makes sense of billions of metrics across millions of apps. We help the people who build modern software understand the stories their data is trying to tell them.

Want to join a team delivering the software analytics platform making the world's software better? We are looking for someone who will coach and mentor engineers to do the best work of their careers. You can do that at New Relic, while growing into the leader you want to be alongside an amazing team of peers.

**What does the team do** We build features our customers use to understand how all their software systems are operating at a high level, no matter where those systems are: browsers, servers, web applications, mobile, etc. Recently we launched Service Maps. Ever drawn your microservices architecture on a whiteboard? Service Maps does that for you, based on live performance data, and from your point of view. We've also been strengthening the operational quality of our systems. Right now, we're building part of our platform that will enable all our products to use the same charts. **What role you will play** You'll lead the team. But you won't do the work of leadership alone, or in exactly the same way every time, since you'll be collaborating every day with a product manager, designers, architects, and engineers in development and customer support. For example, you'll help the team focus on the work that will deliver the best results for our customers, whether new feature projects or improving our service's quality. You will create roadmaps, then set up the conditions to deliver on those plans predictably. New Relic will be counting on you to come up with creative solutions to the problems you discover. For all of the above, your ability to delegate responsibility will help both you and your teammates expand their positive impact. Finally, as you earn the trust of your teammates, you'll serve as their trusted mentor as they grow in their careers. **What working for this team is like** Today, our team sits together, has as few meetings as needed, pairs often, and celebrates wins big and small with delicious baked goods. We do peer review on every pull request, then test in an instance of our web app spun up on demand before merging to the deployment pipeline. We spend time in the mornings catching up with colleagues in Barcelona and have lunch with the rest of the Portland Engineering office with a view of the city. Our chat room runs a bot to serve up the right gif for every occasion. As the manager for the team, in a typical week, you'll have one-on-one conversations with engineer teammates, perhaps draft a review to shape long-term career goals, and likely post to the internal “New & Noteworthy” blog describing what the team shipped to customers. You'll develop relationships with peer groups of managers across the Engineering team, together learning and teaching ways to solve leadership problems. Most projects involve multiple teams, so you might meet with some of those same peers to coordinate project work. You will not be writing code yourself, but will discuss and decide technical issues often. What the team will be like months from now depends on how you and your colleagues work to change it! **You'll love this job if you...** * Love making the lives of engineers and data nerds everywhere better, by giving them tools to make their work easier * Want to build software many other people will depend on * Enjoy the freedom to innovate when presented with problems * Like to experiment with management practices and learn what works for your team based on data * Are energized by the success and growth of those around you * Would rather give credit than take it * Treat failure as a valuable chance to learn * Want to learn how to be a better leader from a group of peers * Want to participate in building a better engineering culture for everyone

**We're looking for someone who...** * Has been an engineer/developer, so they have strong empathy for and understanding of what their team is doing * Has led a team * Communicates to listen, understand, and then make a decision, with diverse groups of people **Nice to haves** * It'd ease your transition into the role if you knew these things, or something like them: * Ruby, Rails, JavaScript, Angular, React, CSS, or Sass * Front-end web performance practices * What it takes to deliver and operate a highly reliable software-as-a-service product for thousands of paying customers * The New Relic products. Some of our best hires have been customers! **Interested?** Please send: * Links to your online identity, whether GitHub, Twitter, blog, etc. * Resume/CV * Cover letter answering the question: What are you most proud of accomplishing in your career so far, and why?