Inbound Sales Development Representative

Lithium

(San Francisco, California)
Full Time
Job Posting Details
About Lithium
Lithium delivers awesome digital customer experiences at scale for the world’s biggest brands including Airbnb, AT&T, Sephora and Spotify. Comprising Social Media Management and Communities, the Lithium engagement platform enables brands to manage multiple digital touchpoints, facilitate millions of conversations, and drive smarter decisions through data – connecting customers, content and conversations at the right digital moment.
Summary
Our Inbound Sales Development (ISDR) organization is a mission-critical arm of Lithium's field-facing organization, serving as the tip of the spear into our most strategic accounts and sourcing over 60% of the company's revenue. Upon hiring, the ISDR will handle telephone, email and web-based interactions with prospective Lithium customers. In this role, you will respond to sales inquiries and manage marketing leads from multiple channels to qualify prospects for our Account Executives.
Responsibilities
* Achieve assigned pipeline target by selling Lithium’s complete product platform * Answer incoming calls and emails in relation to sales inquiries * Work with the Marketing department to nurture and qualify leads from various marketing sources advertising, web, events, etc. * Manage and prioritize your leads according to prescribed service level agreements (SLAs) * Learn and stay abreast of Lithium’s value proposition, product features and common sales objections to develop compelling email responses and handle initial discovery calls independently * Track and monitor your activities and pipeline development in the appropriate tools provided to the sales team * Monitor and report on your quota attainment on a monthly, quarterly and annual basis
Ideal Candidate
* BA/BS required, preferably in business or marketing * High energy with a positive attitude * Demonstrated self-starter mentality * Exceptional interpersonal and critical thinking skills * Willing and capable to execute a large volume of inbound leads * Professional and polished demeanor * Familiarity with Salesforce.com and Outlook, exceptional writing and communication skills.

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