Front Desk/Patient Advocate

LasikPlus is proud to be a second generation family-owned and operated LASIK provider. Currently led by Craig P.R. Joffe and founded in 1995 by Dr. Stephen N. Joffe and his wife Sandra, our goal has always remained the same – to provide our patients with amazing care and customer service while offering industry-leading affordability.

We are looking for an energetic, self-motivated sales/front desk associate to assist with educating our patients on LasikPlus procedures.

• Create a comfortable and welcoming environment for our patients.
• Greet patients, schedule and confirm appointments and provide registration assistance.
• Ensure confidentiality by completing and safeguarding medical records.
• Update patient emergency medical records when applicable.
• Provide quality patient care, excellent communication, and customer service care.
• Verify scheduled times with patients, preparing charts, verifying insurance and handling pre-admission and consent forms.
• Counsel patients on their insurance and payment options.
• Receive and secure payments from patients
• Provide high patient excitement and drive and generate leads toward laser vision correction surgery.
• Assist with other duties in the center as necessary.

• Effective written and oral communication skills are a must!
• Retail sales experience is preferred.
• Strong interpersonal skills.
• Strong computer skills.
• Open to change and willing to take on additional responsibilities as necessary.