Retail Sales Associate

Hallmark makes the world a more caring place by helping people laugh, love, heal, say thanks, reach out and make meaningful connections with others.

The Sales Associate (SAI) is responsible for providing exemplary selling and customer service that is designed to improve the productivity and profitability of the store. The Sales Associate provides the customer with product recommendations and solutions by working proactively with them, and serves as a role model of best practice retail execution. The overall focus is on sales and service at all times. Stocking products, housekeeping and assisting with stockroom duties are accomplished as identified or assigned. The incumbent works closely with the corporate store team and reports directly to the Store Manager (SM).

* Participating in the processing of shipments, replenishment of the sales floor, and additional operational tasks based on the needs of the business. * Performing all housekeeping duties regularly. * Maintaining a thorough and on-going knowledge of Hallmark Gold Crown products, services, systems and store operations through various sales associate training programs, initiatives and store development programs. * Upholding all company policies and practices, including but not limited to, store operation procedures. * Demonstrating values and behaviors consistent with our culture.

**Basic Qualifications (Must Have To Be Considered):** * Must be at least 16 years of age with appropriate work permit as required. * Ability to work a flexible schedule that meets the needs of the business, including, the day before and after major holidays, evenings and weekends. This includes availability to work opening and closing shifts. * Ability to continuously stand/walk; frequently push/pull; occasionally bend/stoop/crawl/reach above shoulders/kneel; climb a ladder, and carry up to 40 pounds; i.e., fixture parts and cartons. **Preferred Qualifications (Ideal Candidate Will Have):** * High school diploma / GED or above. * 1+ years of previous experience in retail, sales or customer service for SAI * Ability to demonstrate strong customer-focused engagement on and off the sales floor. * Demonstrated success working as a member of a team. * Ability to receive feedback and take action when appropriate. * Strong sense of urgency, flexibility and willingness to adapt to change. * Desire and ability to learn the business. * Proficiency and comfort using a computer and other technology.