Customer Service Support Representative

LabCorp provides leading-edge medical laboratory tests and services through a national network of primary clinical laboratories and specialty testing laboratories.

Job Description:

• Serves as a liaison between LabCorp branches or regional laboratories and its customers in response to inquires and problems.
• Researches, troubleshoots and resolves customer problems.
• Performs a wide variety of administrative/clerical duties (i.e., payroll, paternity testing, billing, data entry, and phlebotomy).
• Resolution of cytology/molecular issues originating from account, branch or in-house.
• Daily, weekly & monthly reports.
• Communicates with accounts and branches and all department.
• Audits, receive/send specimens.

Requirements:

• License/Certification/Education: Requires a High School Diploma or equivalent w/1-3 years of applicable experience.