Hard Services Manager

We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate. We’re a Fortune 500 company. We work across 80 countries, in 280 different offices, with a team of over 60,000 individuals. And we look after a property portfolio of over 4bn square feet, all on behalf of our clients.

This Hard Service Supervisor will assist the Facility Manager in the management and operation of the properties as directed by the clients and in accordance with the standards and procedures of JLL. Our goal is to provide our clients with the highest level of client service available.

* Develop and maintain positive client relationship. * Provide strategic direction for vendors and maintenance team. * Ensure all Bristol Myers Squibb and JLL safety procedures are followed. * Develop training programs to increase team technical capabilities. * Supervise electrical, pipefitter, mechanical and HVAC crafts to ensure building systems are maintained to a first class industry standard. * Assist in reviewing and tracking all payables through P.O. system. * Inspect buildings’ physical plant daily to guarantee that building services are at the highest level of quality standards. * Monitor and review preventive maintenance programs. * Assist in negotiating service contracts under the direction of the Facility Manager. * Ensure all managed sites are operating according to state and local building codes. * Assist in purchasing supplies and services in accordance with the current year business plan and within spending limits and guidelines. * Meet with clients to discuss site operations on regular basis. * Work with facility manager on construction such as tenant renovation and capital project implementation.

* Extensive building systems knowledge, preferably with CMMS, BMS and controls * Client service-oriented attitude * Excellent verbal and written communication skills * Strong organizational and prioritization skills * Advanced computer and office software skills **Education and Experience:** * Bachelor’s degree or demonstrate equivalent skills * Minimum five years of Facility/Maintenance Management experience