Business Analyst II

IDEXX

(Westbrook, Maine)
Full Time Travel Required
Job Posting Details
About IDEXX
IDEXX Laboratories was founded by David Shaw in 1983 with five employees in the Old Port neighborhood of Portland, Maine to respond to a new niche market, the detection of diseases in livestock and poultry animals such as cows, pigs and chickens. Within a few years, the company distinguished itself as a leader in immunoassay kits, including the now industry-renowned SNAP® family of tests that detect diseases in cats, dogs and other animals.
Summary
The Business Analyst II is responsible for translating business and customer needs into actionable requirements for building a marketable product. As a Business Analyst II, you will be accountable for small to workstreams and product modules. You will have the opportunity to work closely with end users, customers and stakeholders to elicit, analyze, validate and document critical requirements. You will partner with team members in technical development to ensure the requirements and user stories are well understood and that emerging product solutions adhere to the overall product vision. You will also lead efforts and partner with technical development to select and manage third-party vendor solutions where needed to augment functionality.
Responsibilities
* Be a champion for the product vision and customer needs. Help communicate product vision to project teams, key business stakeholders, and executive leadership. Work with Product Management and cross-functional team to ensure continued business sponsorship, engagement and commitment * Work closely with customers, colleagues, and other stakeholders to identify and analyze the product specifications, requirements and enhancements that will achieve the customers and business goals * Lead group discussions to identify and gather business requirements. Prepare agendas, facilitate discussions, and capture outputs and decisions * Capture and synthesize requirements in the form of business cases with supporting use cases, and user stories * Works closely with the business, UX/design experts, and other team members to prioritize requirements, define/assess options, and ensure the appropriate tradeoffs are made * Work closely with the UX/design team members to verify that the visual and process workflow meets the intention of the requirements and provides a delightful customer experience. Help lead customer feedback sessions to validate and refine workflow design * Work with technical development team members to translate requirements, user stories, and process flows into high quality technology solutions that may include a systems development component, process improvement or organizational change. Demonstrate an ability to explain business requirements to technical people * Help plan the use of tools, templates and processes for business analysts and project teams * Play a lead role in driving the selection and management of third party vendor solutions that support business and technical objectives * Assist the development and QA teams to verify that requirements are testable and generate testing objectives * Provide input and updates to project plans, resource tracking, issues, and risks during projects * Demonstrate strong writing and document formatting skills, ability to communicate clearly and concisely, and proficiency in commonly used software tools (e.g., MS Office, Visio)
Ideal Candidate
**Education:** * Bachelor’s degree or equivalent experience in Computer Science, Business Administration, Engineering, or related discipline with an information technology focus **Experience:** * 4-6 years of business analysis, product development, IT or related experience * 5+ years writing technical documentation **Required Skills and Abilities:** * Business or systems knowledge within the following areas preferred: Sales, Marketing, Product Development * Solid reasoning and analytical skills to identify and resolve issues * Solid financial management and analysis skills * Solid project management skills and abilities, with ability to lead cross-functional teams in a matrix environment * Organized, with ability to manage and prioritize several projects at once * Drive, initiative and creativity * Excellent communication skills, both verbal and written * Strong presentation skills; ability to present and explain business requirements to all audiences * Influencing skills to gain commitment and support for decisions and to motivate the organization to support business changes * Ability to translate business process or concepts into technical requirements (and vice versa) * Ability to perform root case analysis and problem resolution * Strong teamwork and interpersonal skills; ability to communicate and persuade at all management levels and thrive in a cross-functional organization * Strong personal computer skills, including Microsoft Office **Preferred:** * Knowledge and experience in the health care, life sciences, and/or veterinary medicine industries **Physical Demands:** * Extensive sitting, phone and computer use. * Some travel may be required. **Work Environment:** * General office environment. * Normal office noise level, with occasional moderate noise.
Compensation and Working Conditions

Working Conditions

Some travel may be required.

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