IBEX Global
Call Centers Pittsburgh, Pennsylvania Private Corporation

Our Company

IBEX Global (Formerly TRG Customer Solutions) is a Business Process Outsourcing company headquartered in Washington, D.C, USA. The company, founded in 2002, provides customer solutions and specializes in Tele services that include customer care, sales & marketing and technical support for its clients. IBEX Global is listed in London Stock Exchange (AIM: IBEX) since June 2013. Currently, the company delivers, near-shore, on-shore & off-shore solutions from 6 countries across 18 delivery centers with a workforce of more than 10,000 employees. Primarily, IBEX Global provides contact center services and other business process outsourcing solutions to blue-chip enterprise customers. The services provided by IBEX Global include: • Customer care support • Business & Consumer inbound and outbound telesales & technical support • Interactive Voice Response (IVR) • Chat & E-mail support • Back office services Delivering superior customer services for over 10 years, IBEX Global is a business process outsourcer offering an integrated suite of services that supports an expansive array of customer facing solutions.

Skills We're Looking For

Multi-tasking Customer Service Verbal and Written Communication Problem Resolution Technical Support Documentation Time Management Microsoft Office Project Management Risk Management BPO Call Center Project Management Professional PRojects IN Controlled Environments-Version 2 (PRINCE2)