IBEX Global
Call Centers
Pittsburgh, Pennsylvania
Private Corporation
Our Company
IBEX Global (Formerly TRG Customer Solutions) is a Business Process Outsourcing company headquartered in Washington, D.C, USA. The company, founded in 2002, provides customer solutions and specializes in Tele services that include customer care, sales & marketing and technical support for its clients. IBEX Global is listed in London Stock Exchange (AIM: IBEX) since June 2013. Currently, the company delivers, near-shore, on-shore & off-shore solutions from 6 countries across 18 delivery centers with a workforce of more than 10,000 employees. Primarily, IBEX Global provides contact center services and other business process outsourcing solutions to blue-chip enterprise customers. The services provided by IBEX Global include: • Customer care support • Business & Consumer inbound and outbound telesales & technical support • Interactive Voice Response (IVR) • Chat & E-mail support • Back office services Delivering superior customer services for over 10 years, IBEX Global is a business process outsourcer offering an integrated suite of services that supports an expansive array of customer facing solutions.Skills We're Looking For
Multi-tasking
Customer Service
Verbal and Written Communication
Problem Resolution
Technical Support
Documentation
Time Management
Microsoft Office
Project Management
Risk Management
BPO Call Center
Project Management Professional
PRojects IN Controlled Environments-Version 2 (PRINCE2)