NA Key Account Manager

HomeAway

(Austin, Texas)
Full Time
Job Posting Details
About HomeAway
HomeAway, an Expedia brand, is the world's leader in vacation rentals with sites representing more than 1 million online bookable vacation rental listings. Through HomeAway, owners and property managers offer an extensive selection of vacation homes that provide travelers with memorable experiences and benefits, including more room to relax and added privacy, for less than the cost of traditional hotel accommodations.
Summary
We are looking for a Key Account Manager to manage a set of large accounts; particularly those using HomeAway’s performance based advertising solution products on the ecommerce platform. This Key Account Manager will specialize in digital advertising conversion by analyzing key metrics and using data to coach clients to take action in which higher conversion rates are expected. In this role, the KAM will be a specialist in the implementation and optimization of HomeAway products and use analytical skills to help advertisers grow existing business as well as develop and win new business opportunities. This will be done by reporting performance history and advertising metrics while making recommendations for improvement, at the same time selling additional solutions designed to optimize ROI for the client. This role works with a specific portfolio of accounts, as well as with additional accounts managed by Account Managers in HomeAway’s North America PropertyManagement sales division. The KAM will be expected to forge and develop strong relationships with Key Accounts, create growth and development target objectives for individual accounts and plan, execute, monitor and report on results with clients and internal partners. Along with handling basic/advanced search and display optimizations, the person in this position is expected to proactively strategize with the Account Management team to identify other business opportunities. This role carries a direct sales revenue target and will have quotas that are set on key metrics.
Responsibilities
* Manage account growth through implementing optimization solutions * Optimizing online marketing campaigns for our customers, focusing on performance to meet advertiser objective * Analyze search trends, listing performance and budget suggestions * Develop a deep understanding of tools and gather and analyze data at account level, campaign level and industry level * Create reports to support or aid the optimization/incremental opportunity strategies and/or support the team's requirements for report creation and their analysis * Identify and size opportunities in an account, create multi-product solution pitches and help the Account Management sales team to create a growth strategy for our high potential advertisers * Use advanced optimization techniques and work on complex optimization aligned to customers' goals across the HomeAway network * Serve as a liaison with clients regarding new product launches and advertising opportunities * Provide campaign updates and ensure that our advertisers are satisfied with their business growth * Assists clients with content and design requirements
Ideal Candidate
* Bachelor’s degree * Documented sales successes in a quota environment * 5-7 years of experience within account management, sales or marketing * Ability to work well in a team and willingness to demonstrate dedication to client service * Demonstrated creative problem-solving approach * Strong analytical skills * Strong communication and client-servicing skills
Compensation and Working Conditions
Benefits Benefits included

Additional Notes on Compensation

Highly competitive salary

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