Senior Enterprise Security Architect Job

Akamai Technologies Inc.

(Chicago, Illinois)
Full Time Travel Required
Job Posting Details
About Akamai Technologies Inc.
Akamai(R) is the leading content delivery network (CDN) providing cloud services that help deliver, optimize, and secure online content and business applications. At the foundation of Akamai solutions, the Akamai Intelligent Platform™ enables unmatched speed, reliability, and security–backed by expertise and relentless innovation–to improve reach and invisibility across the web.
Summary
Enterprise Security Architects (ESA’s) are technical professionals primarily supporting presales activities, with some involvement on post sales security activities for large accounts. They employ industry vertical and technical expertise to diagnose customer business challenges and technical needs and prescribe solutions that address customer security needs. ESA’s help scale Akamai’s global security expertise by establishing good tactics, techniques and procedures (TTP’s) for mitigating security challenges with Akamai solutions. ESA’s participate in training Akamai security subject matter experts around the globe on these good practices in order to drive consistency, scale capability, and grow security acumen in order to better serve customer needs. As a Senior ESA in Akamai’s Global Security Center of Excellence, you will partner closely with Sales and field service and support personnel in an overlay role to acquire new customers, expand our positions within existing customers, drive consistency security solutions consistency, and grow the Akamai business as it relates to Akamai’s Security portfolio of products and services. You will support the field integrated account teams to engage prospects on security issues throughout the customer lifecycle, providing our customers with insight into Akamai's security practices, technologies, and solutions, and provide clarity regarding what Akamai can and cannot provide today and into the future. You will work independently and with small teams in satisfying individual customer requests, including Executive Briefings, contract discussions, technical design, and product requirements. This includes partnering with a cross-functional set of Akamai teams, including Sales, Engineering, Product Development, Finance, Legal, and Customer Care to address issues, develop understandings of customer requirements, and satisfy customer security needs at every opportunity.
Responsibilities
- Work closely with direct and channel sales representatives to educate existing and prospective customers on how they can incorporate Akamai Security products and services into their architecture and operations to derive business value. - Support the technical pre-sales process for field teams and evangelize Akamai Security solutions and services to customers by participating in conference calls, site visits (perhaps 50% travel), presentations, product demonstrations, technical trial evaluations, technical objection handling, onsite troubleshooting, proposals, and any needed customer follow up activities. - Exhibit high standards of proficiency and leadership, including the ability to act as a subject matter expert, brief executives and/or developers, mentor junior staff, and deliver effective training. - Define the technical/security aspects of customer proposals, meeting customer requirements and Akamai quality control standards. - Coordinate with Sales teams as well as Akamai’s Global Services and Support organization to transition customers from the pre-sales to implementation phase, provide post sale product and service consultation, and capitalize on post sale “value confirmation” opportunities. - Work closely with Product Management and related subject matter experts to understand and influence Security product roadmaps, providing valuable input from the field/customer perspective. - Document and establish good tactics, techniques, and procedures to enable consistent, best in class security solution sales and delivery around the globe. - Create, update, deliver, and maintain security and Akamai service operation related training for audiences such as existing or potential customers, Akamai direct Sales, Akamai internal services and support, or Akamai Channel partners to meet the needs of the business.
Ideal Candidate
**Basic Qualifications** - Education: Bachelor's Degree or equivalent experience - Overall Experience: Minimum of 9 years - Strong written and verbal communication skills, including the ability to effectively present technical and business related subjects to all audiences, from the user to the executive level - Experience in technical pre-sales/sales engineering and/or other customer facing role consulting on, delivering and/or supporting technical products or services - Strong Network Engineering and Internet Protocol Experience - Demonstrated success developing client relationships - Must be enthusiastic, action oriented, capable of independently solving complex technical problems and able to communicate clearly and effectively to both technical and business audiences. - Must be willing to travel (approximately 40 - 50%) **Desired Qualifications** - Must be able to convey a powerful security narrative - Must possess excellent technical aptitude and a desire to learn constantly - Extensive exposure to security technologies, processes, and concepts such as PKI, SSL, firewalls, NIST 800-53, FIPS-140-2, Authentication & Authorization, Client Certificates, OCSP, Radware, Arbor, DDoS mitigation techniques etc. a plus. - Deep experience with fundamental Internet protocols: BGP, GRE, MPLS, CDN, TCP/IP, SSL/TLS, HTTP, FTP, DNS, TCPDump, Wireshark - Experience in a customer facing role requiring a high level of individual responsibility, sound business judgment and large enterprise account management, where an aptitude for improving customer satisfaction was successfully demonstrated - Industry security certifications such as CCNP/CCIE, JNCNP/JNCIE, CISSP, GIAC and CEH. - Experience consulting in related technologies - Programming experience – C, C++, J2EE, .NET, Flash/Flex, Web services and website development - Experience with applied Web Application security technologies, Internet technologies, including ecommerce, online marketing, online advertising, digital media, video streaming, content management systems, content publishing systems, Web analytics and Internet security - Experience with enterprise and data center networks, system design and operation, infrastructure design and build out, caching proxies, routing, switching and load balancing - Hands-on experience in operating web- and cloud-based systems - Experience creating and delivering effective training - Ability to manage fast-paced customer engagement environments - Project management experience
Compensation and Working Conditions

Working Conditions

Other Information - Is relocation available for this position: Yes No - Is US Citizenship required: Yes No - Is a Security Clearance Required: Yes No If yes, applicants selected will be subject to a government security investigation.

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