Account Director

HealthTrust provides real estate appraisal, valuation and advisory services to the healthcare and seniors housing industries. For over 20 years, we have helped investors, lenders, operators and developers make informed decisions by leveraging both the vast array of market information in our unrivaled HealthComps™ database and the extensive industry knowledge offered by our expert staff.

Responsible for driving growth in our business partnerships. Establishes and maintains professional business relationships, expedites HealthTrust contract participation, and aligns HealthTrust and Parallon service-line solutions for the benefit of assigned members. Serves as a trusted advisor; engaging member executives on a regular basis for the purpose of reducing costs, improving quality, promoting standardization and eliminating waste. Assures all business partners (members and suppliers) have an outstanding experience with HealthTrust/Parallon such that they would recommend and promote our services to others. This high profile and professional position may be home-based or office-based, depending on location of account assignments. Duties (included but not limited to):

**Onboarding and Implementation:** * Helps orient new members to HealthTrust systems (Electronic contract catalog, InSight, member website, etc.) * Works with new members and vendor partners to facilitate contract access and conversions. * Assists with membership rostering. **Planning:** * Develops member-specific strategic business plans- including SWOT analysis, leadership engagement, contract penetration/compliance, sales, new business development, etc. * Completes territory planning with sales teams to build service-line and new business pipelines. * Prepares agendas and related data analytics for regular meetings and quarterly business reviews. *Analytics:** * Utilizes vendor reported data and member spend data (via InSight or distributors) to identify compliance, conversion and tier max opportunities. * Requests custom reports from Data Analytics team for market share analysis, tier maximization, and contract compliance. * Reviews price discrepancy reports for opportunity to obtain credits. * Reformats data for member-facing presentation. **Sales and Account Management:** * Implements member-specific strategic business plans, driving successful results to goals. Completes regular updates of related activities in PULSE customer relationship management (CRM) tool. * Builds and strengthens customer relationships with proactive communications and timely follow up. * Identifies and shares contract opportunities, and facilitates timely contract activation. * Serves as the Member Services liaison to resolve issues with suppliers, distributors, service-line partners, and other as needed. * Updates members on key program initiatives and strategic opportunities. * Schedules and completes quarterly business reviews to include realized value, rebates and admin fees; plus a collaborative forward-focused discussion of next opportunities. * Participates in member meetings and committees as requested. * Operates within established budgets, acting as a good steward of company resources.

Bachelor's degree required. Advanced degree preferred.Minimum 3- 7 years of account management experience (supply chain and healthcare industry preferred). Sales experience- prospecting, pipeline development, conversion. Salesforce CRM experience preferred. Consulting experience a plus. Clinical experience preferred. CMRP Preferred. FACHE Preferred.