User Experience Researcher

Google’s mission is to organize the world‘s information and make it universally accessible and useful. Since our founding in 1998, Google has grown by leaps and bounds. From offering search in a single language we now offer dozens of products and services—including various forms of advertising and web applications for all kinds of tasks in scores of languages.

User Experience (UX) Researchers work to answer the most challenging questions in design. In this role, you will reveal what our users need from our products by conducting primary research, exploring the behaviors and motivations of our users, and working with teams of Designers, Product Managers, Engineers and others to develop new features. You’ll inspire change at all stages of product development by delivering exciting oral, written and visual presentations about our findings. Most importantly, your job as a researcher is to help the UX team understand what would make a user’s experiences feel more intuitive, accessible, fun and even magical. With considerable experience, you evaluate all the features contributing to user experience, providing expertise, collaborating internally and occasionally leading projects. You contribute new processes and identify product and use requirements.

* Conduct independent research on multiple aspects of how users experience online search. * Collect and analyze user behavior through server logs, online experiments (A/B testing), benchmark studies, lab studies, and surveys. * Work with designers, product managers, engineers, and research managers to prioritize research opportunities in a fast-paced, rapidly changing environment. * Understand and incorporate complex technical and business requirements into research. * Advocate research findings to diverse audiences through written reports and oral presentations.

**Minimum qualifications:** * BA/BS in Computer Science, Human-Computer Interaction, Cognitive Science, Experimental Psychology, Anthropology, Information Science or a related field, or equivalent practical experience. * 3 years of work experience in an applied research setting. **Preferred qualifications:** * 5 years of relevant work experience, including experience integrating user research into product designs and design practices. * Experience with SQL, Python, SPSS and remote usability testing tools, such as Keynote or UserZoom. * Internet, search and advertising experience. * Strong understanding of the strengths and shortcomings of different research methods, including when and how to apply them during each product phase. * Excellent working knowledge of statistics and the principles of experiment design. * Effective interpersonal, communication, negotiation and collaboration skills.