Personal Lines Account Manager

We are experts in matching the best candidate with the right position We specialize in placing professionals in the fields of Insurance and Human Resources. Throughout our over two decades of recruiting, we have amassed a database in excess of 25,000 candidates. This allows us to quickly and reliably respond to any of your hiring needs. By focusing on Insurance and Human Resources we have gained an in-depth understanding the challenges your hiring teams face.

The Personal Lines Account Manager is the service "gatekeeper" between the client and the agency once an account is written. In this role, the AM will manage all details of the client’s insurance relationship. The AM will be responsible for retention of the existing clients, rounding of accounts, policy changes, billing and all to client satisfaction.

• Handle daily communications among clients, producers and underwriters
• Maintain agency system/applications with current information
• Addressing Customer Inquiries regarding their Insurance Coverages
• Processing Insurance Applications, Endorsements, Binders, Quotes, Rating, etc.
• Bringing Accounts to Market with Insurance Carriers
• Some Claims Reporting and Follow-up between Insurance Carrier and Insured
• Overseeing all aspects of a diverse book of business

Work Traits

• Ability to handle fast paced, high-volume workflow

• Critical thinking and good judgment to quickly determine and prioritize key issues

• Ability to take and follow direction with little supervision

• Excellent verbal and written communication skills

• Excellent time management, prioritization and organization skill

• Ability to clearly communicate with clients, brokers, underwriters and co-workers

Desired Skills and Experience:

• Licensed Property & Casualty insurance professional

• 1-3 years of Property & Casualty insurance experience

Qualified Insurance Applicants should have but not required:

• Working Knowledge of Personal Insurance
• Familiarity with Insurance Industry Software (such as; Applied System, TAM, AMS, Sagitta, etc)