Account Executive

Fiserv

(Indianapolis, Indiana)
Full Time
Job Posting Details
About Fiserv
Fiserv is a global financial services technology provider with more than 13,000 clients and 21,000 associates worldwide. Each member of the Fiserv community helps our clients push the boundaries of what's possible in financial services, delivering deep expertise and innovative solutions to help financial institutions, businesses and consumers move and manage money faster and with greater ease than ever before.
Summary
Responsible for the business relationships of an assigned portfolio of clients and obtaining assigned sales quota. Ensures client satisfaction, retention, contract renewals, revenue maintenance and revenue enhancement through the relationships established with client personnel.
Responsibilities
* Serves as primary point of contact and information resource to clients, sales support, marketing, and management regarding ongoing operations. * Obtain assigned sales quota through contract renewals and the sale of various products and services to assigned client portfolio. * Carries out day to day maintenance of daily operations for assigned client portfolio. * Responsible for identifying, attracting, and retaining customers through proactive contacts, thorough follow-up on outstanding issues, and professional contract negotiations. * Maintain industry and product knowledge, an understanding of customers' needs and concerns while continuously promoting a positive company image. * Travel may be required up to 60% of the time. * Under limited direction, meets or exceeds corporate goals regarding revenue, profit, and customer satisfaction. * Performs other duties as required.
Ideal Candidate
**Education** * A Bachelor's Degree in Finance, Business Administration or related discipline is preferred.(Related work experience can be substituted for educational requirement.) **Job Related Experience** * Minimum of five years required of experience in banking, customer service, or operations experience. * Must be able to effectively make decisions and resolve problems using experience and professional judgment. **Additional Skills/Knowledge** * Experience in sales and negotiating techniques are preferred. * Must have an in-depth knowledge of business and operations in the financial industry. * Excellent interpersonal skills, including written and verbal communications and group presentation skills. * Must be able to organize activities and handle multiple projects simultaneously, effectively and with timely follow-up on each. * Possess a positive attitude while operating under pressure, and be an independent problem-solver. * May be required to train others (client and internal staff) in area of technical expertise. * While this position has no direct reports, it does require interaction with subordinates and other staff members to ensure client satisfaction

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