Human Resources Operations Specialist

Fastly helps the world’s most popular digital businesses keep pace with their customer expectations by delivering fast, secure, and scalable online experiences. Businesses trust the Fastly edge cloud platform to accelerate the pace of technical innovation, mitigate evolving threats, and scale on demand.

The HR Operations Specialist will support the day-to-day HR function and related activities, including administering programs, implementing processes, and assisting with ad-hoc inquiries to ensure an excellent employee experience. This visible role is highly interactive and offers an exciting opportunity to join a fast growing, San Francisco-based international company.

* Serve as a point of contact for HR inquiries from our employees. * Administer cross-company HR processes such as onboarding, off-boarding, employee changes, benefits, and reporting. * Respond to employee inquiries regarding benefits, policies, and employee data. * Process new hires and terminations, maintain company org charts and create and maintain employee files. * Partner closely with our Payroll team to ensure accurate and timely payment of wages. * Administer our HRIS, troubleshoot issues, and perform periodic audits of data. * Generate reports from our HRIS and analyze data using Excel. * Investigate discrepancies on benefit carrier exception reports generated based on file feeds and ensure all errors or concerns are appropriately and timely addressed. * Develop and document HR processes, ensuring continuous process improvement. * Participate in the running of New Hire Orientation. * Support the HR function with ad-hoc projects, special events, reports, data analysis, and information requests. * Other duties as assigned.

* Bachelors degree or equivalent in related field of study * 2+ years of HR experience, with an emphasis in HRIS administration, and HR Operations. Strong preference for experience working for a multi-site, international company. * Prior detailed experience working with and in an HR system; Ultipro experience highly desired. * Demonstrated success in prioritizing and organizing multiple projects and tasks. * Excellent interpersonal skills and excellent communication skills across all professional levels and functions. * Excellent attention to detail and highly analytical. * Demonstrated ability to exercise confidentiality and neutrality in sensitive situations. * Self-motivated, proactive, and capable of working on own initiative with limited supervision. * Solid MS Excel skills, preferably with working knowledge of vlookups, and pivot tables. * Basic knowledge of US employment laws.