Program & Operations Coordinator

Since 1984, Dell has played a critical role in enabling more affordable and accessible technology around the world. As an end-to-end computing solutions company, Dell continues to transform computing and provide high quality solutions that empower people to do more all over the world.

* Contributing to departmental, group and cross-Foundation activities designed to help MSDF pursue its mission through collaboration and effective planning. This includes: * Providing project management assistance for internal cross-Functional/Programs team projects as assigned including managing deliverable and meeting schedules, documenting decisions and output, and communicating updates to stakeholders. * Proactively coordinating agendas, content, logistics and/or webinars for US grantee meetings as assigned and providing coverage on ad hoc basis as assigned for extended Program Officer leave including grantee management of milestones, payments, meetings, etc. and tracking of such in grant making system. * Playing an active role on the Performance Insights (PI) team through contributions at weekly meetings, project and data management updates and connections, working knowledge of Business Intelligence tools, and prioritizing work through the Project Tracker. * Ensuring representation of US Programs’ interests in PI’s work through participation in all US team meetings. * Serving as backup for due diligence compilation of financial and legal documentation for all US Education, Health, Scholars and Medical Community investment proposals. * Assisting with management of sourcing outlooks and planning of approximately $70 million USD in giving per year for the US Education, Health, Central Texas and Scholars teams through the following: * maintaining analytics and forecast reports * reviewing outlooks with Portfolio and Initiative Leads on regular basis * addressing any sourcing questions from the Finance Department * Reporting out on US Programs’ initiative level goals and targets on a quarterly basis at Business Unit Reviews and working with US Portfolio Director to develop and coordinate the content for those reviews * Identifying existing and future grant making and investment support needs and gaps across the Foundation to determine optimal processes and automation of those for the full portfolio of programmatic and operational work. This includes: * Provide training and documentation on various grant making processes for onboarding, compliance, etc. * Participating as requested on Grant Making Process Team and drawing issues from all meetings attended and translating into process requirements. * Coordinating with other staff throughout the Foundation during the grant making process to ensure compliance and maximum efficiencies in docket approvals.

**Skills Required:** * Strong project management, prioritization, process mapping and multi-tasking required. * Commitment to accuracy and attention to detail. * Ability to meet deadlines while working well under pressure. * Organizational Agility and Strategic Decision-Making Ability * Comfort building informal working relationships, quickly establishing credibility in new areas of work and mobilizing people at all levels towards collaborative goals. * Business analytics and problem solving in all aspects of foundation work including ambiguous new exploratory ideas * Demonstrated ability to anticipate information needed as situations and projects develop * Excellent oral and written communication skills, including proofreading * Ability to connect and leverage functionality or processes from one area of business or from prior experience and apply to new business needs * Strong listening and interpersonal skills * Comfort working with, deriving insights from, and communicating about a range of qualitative and quantitative data. **Education or Experience required:** * Bachelor’s degree required, preferably in an area requiring analytical thinking, including the practical application of data * 3-5 years of project management experience including documentation and prioritization required; PMP certification is a plus * Minimum of five years of work experience required with strong examples of how communication skills were leveraged * Experience in engaging and collaborating with a wide range of teams * Experience working with global teams preferred * Advanced MS Office skills with emphasis on Excel, Word, Outlook and Power Point * Business Intelligence/Analytics tool experience such as Tableau * Ability to represent the Foundation to persons outside the organization and interact with all in a professional, courteous and tactful manner * Willingness to learn and grow