Site Reliability Engineer

cPanel is a control panel designed for the web hosting industry. It provides hosting providers with automated point-and-click hosting platforms. cPanel was launched in 1997 by cPanel Inc. and its operations are based in Houston, Texas.

cPanel is creating a new Systems Engineering team to work closely with our Developers and Systems Administrators on System Infrastructure projects.

• Rapidly deploy internal and 3rd party applications by sitting on development scrum teams, working closely with DevOps and Systems Administration teams, and performing initial application deployment.
• Monitor and ensures acceptable performance and reliability of our internal applications
• Perform audits to ensure application and infrastructure comply with security and PCI standards
• Coordinate response and resolution of reported security vulnerabilities

Technical Skills

• Advanced Linux administration experience: Linux, Apache/nginx/HAProxy, MySQL/MariaDB, iptables.
• Strong working knowledge and demonstrated ability with Perl, Ruby, Python, or similar scripting languages.
• Strong working knowledge of automating system deployment and maintenance using Puppet, Chef, or similar automation tools.
• Experience with writing monitoring tests to use with Nagios or other monitoring software.
• Experience working with virtualization platform, say, EC2, VMware, or Xen.

Education

• Five years of Systems Administration experience
• Two years of software development or automation experience

Experience

• Iterative Development- Comfort with Scrum, or other agile methodologies is a plus
• Communication skills- Able to effectively transfer thoughts and express ideas written or verbally in individual or group situations; presents oneself clearly and articulately when speaking; checks for understanding
• Problem Solving skills- Able to take a logical approach to address problems or opportunities or manage the situation at hand by drawing on one’s knowledge and experience bases
• Time Management- Able to manage work time in such a manner that ensures the accomplishment of specific objectives; sets priorities, goals, and timetables to achieve maximum productivity
• Attention to Detail- Able to accomplish a task with concern for all the areas involved, carefully monitoring the detail and quality of own work
• Results Oriented- Has a concern for achieving or surpassing results against an internal or external standard or objective
• Interpersonal skills- Able to get along with others effectively
• Conflict resolution- Able to bring disagreements into the open and attempts to manage them collaboratively