**Executive Support:**
* Proactively provide support the Chief Information Officer and Vice Presidents of Consulting and other executives as assigned
* Manage calendars and schedule complex appointments and meetings
* Coordinate the logistics of all travel arrangements
* Maintain meeting room bookings and handle required set up for meetings, luncheons, etc. for the Executives
* Update contacts, COPE Health Solutions key client list and corporate mailing list as needed
* Organize internal meetings, video conferences and conference calls, including preparing meeting rooms, contacting attendees, facilitating their attendance, ensuring that required informational materials and equipment are prepared in advance
* Confirm all meetings, preparing executives for all external meetings with clear directions, proactively working with appropriate team members to ensure proper meeting materials are prepared and sent in advance
* Attend and assist with coordination of all company events, ensuring that logistics, talking points, timing, etc. are arranged in advance with key team members and leaders
* Draft, complete, or proof internal and external general correspondence, executive summaries, proposals, speeches, PowerPoint presentations and other communications as requested for the executives
* Communicate daily, at a minimum, with key team members and leaders as needed
* Attend meetings and take minutes as assigned
* Initiate processes to improve efficiency and timeliness of internal and external communications. Develop and administer follow-up system for executive correspondence, including conducting research and preparing, drafting and tracking responses
* Complete and submit expense reports and reimbursements
* Draft and edit business-related memos, documents, presentations (with direction and guidance) as needed
* Set up and coordinate web-based meetings and equipment needed for meetings and events
* Register and make arrangements for conferences, seminars, webinars, and other relevant events
* Maintain positive and friendly professional relationships with other key administrative staff at client sites/vendors
* Willingness to attend professional development trainings and seminars to maintain technical and professional knowledge
* Proactively identifies ways to streamline administrative processes and policies
* Initiative and ability to identify and pilot new tools to support activities
* Understanding of project management and ability to quickly learn project management tools as needed
* Carry out other duties, tasks and projects as assigned
**General Duties:**
* Take initiative to ensure tasks and projects are completed in an efficient and timely manner
* Screen and route telephone calls in a professional manner
* Greet visitors immediately upon their arrival and provide excellent customer service; offer visitors coffee, tea, or water
* Exercise independent judgment, and make solid administrative decisions to create a seamless and organized environment
* Maintain strict confidentiality of highly sensitive financial, employee & personal information
* Build and facilitate relationships with team members as well as key clients
* Carry out other duties, tasks and projects as assigned
**Position Expectations:**
* Anticipate and provide for the needs of the Executive Team
* Take initiative to understand the various services we provide and be able to articulate to prospective clients
* Attend professional networking events
* Take initiative to ensure that tasks and projects are completed in an efficient and timely manner
* Maintain strict confidentiality of sensitive information
* Exercise independent judgment, and make solid administrative decisions to create a seamless and organized environment
* Maintain composure under pressure and proactively handle complex problems with minimal supervision