Quotations Specialist

Border States Electric

(Fargo, North Dakota)
Full Time
Job Posting Details
About Border States Electric
Since 1952, when two entrepreneurs founded Border States to serve the electric utility industry, we’ve grown into a product and supply chain powerhouse. Today, our more than 1,900 employee-owners provide products, materials management solutions, and delivery and logistics expertise to tens of thousands of customers across diverse industries
Responsibilities
* Works closely with Sales and Marketing staff to secure quotes on projects that will meet and exceed sales and gross profit objectives. Identifies and notifies Quotations staff of upcoming projects or jobs. Maintains the schedule of jobs bid, maintains accurate database on current projects and assures required specifications are met for all jobs in progress. * Performs takeoff of bids that could include products such as motor control centers, motor drives, control components, switchgear, duct systems, apparatus and specialty equipment. Contacts vendors for pricing as needed. Provides input and market intelligence as required. * Utilizes senior level knowledge and experience to make judgment and discretionary decisions to determine what product specifications, applications and pricing are necessary for a specific project. Proactively work with engineers and customers to meet their changing business needs and resolve issues. * Provides guidance and may participate in the completion of the quotation process for each assigned project. May place orders and hold orders on secured projects, prepare submittal drawings and release hold orders after submittal approval. * Obtains orders and provides sales support for the outside sales force. Provides customers with timely followup on specialized or technical inquiries and requests. Develops quotations and requests bid/performance bonds for customers within company profit objectives and guidelines. * Consistently provides responsive, quality service to our customers. Actively participates in coordinating, analyzing and acting upon information and feedback of customer needs including coordinating vendor and customer pricing. * Negotiates with vendors for best pricing and best delivery of products to customers and job sites. * Provides guidance in purchasing functions, product evaluations, code descriptions, inventory management, pricing development and other related services. * Coordinates with Quotations and Customer Financial Services staff to resolve customer billing problems resulting from errors in the quotations process, pricing, shipping, delivery, or other customer service or credit areas. * Attends sales meetings and training programs as required. May participate in sales meetings and trade shows as needed. * This position requires the ability to lift over 20 lbs. on an occasional basis, and/or move up to 0 - 20 lbs. on a constant basis. This position may require frequent standing and/or walking and or constant sitting. These physical requirements must be met with or without accommodation.
Ideal Candidate
* Minimum of a business or trade degree preferred or the equivalent in work experience. * Minimum of four years of prior customer service, quotation or sales experience with strong knowledge of electrical products and systems preferred. * Strong technical ability to understand electrical systems and product applications with prior electrical distribution experience preferred. * Technical ability to read blueprints preferred. * Comprehensive knowledge of product lines and applications, alternate product substitutes and supplier pricing policies preferred. * Excellent interpersonal, written and verbal communication, reading, and customer service skills are preferred with the ability to effectively plan and organize. * Ability to read, write and speak English preferred. * Prefer strong working knowledge of PC for Windows, Microsoft Office (Excel, Word and PowerPoint), Internet, email and SAP enterprise resource planning software.

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