Universal Teller

American Chartered Bank has been locally owned and operated since 1987. We are a full-service commercial and retail bank, serving privately owned small- and medium-sized businesses and individual clients throughout the Chicagoland area.

American Chartered Bank has been locally owned and operated since 1987. We are a full-service commercial and retail bank, serving privately owned small- and medium-sized businesses and individual customers throughout the Chicagoland area. American Chartered Bank is distinguished by its focus on business owners, providing innovative products and services with exceptional customer service. Our success is founded on principles of accessibility, flexibility and responsiveness at every level of the organization. Whether serving private businesses or individual customers, American Chartered Bank stands ready to address your banking needs in a fashion that is timely, cost-effective and adds value. Our standard of excellence is second to none.

The Universal Teller role encompasses the combined job responsibilities of both a Bank Teller and Retail Banking Associate, with the purpose of growing the branch through ongoing engagement with customers in offering solutions to banking needs, and by providing exemplary service. Teller duties include the accurate and efficient processing of customer transactions, assessing needs and referring appropriate products and services to new and current bank clients while continuing to foster positive banking relationships through outstanding customer service. Additionally, the Universal Teller will also be trained to perform branch operational tasks, such as ATM balancing, coin machine balancing, safe deposit box operations and branch opening and closing procedures. Retail Banking duties involve meeting with customers to determine their banking needs, opening and establishing account relationships with new and existing clients, and servicing and assisting clients with any banking need or question which may arise. The Universal Teller will work closely with branch management to meet goals for deposit and loan generation, and may also be involved in various branch activities, such as bank-at-work presentations, sales calls and participation in community events.

Candidate must possess at least 2+ years of prior work experience with either tellering or retail banking duties, and have proven abilities in needs-based sales and high-level client servicing skills. Excellent communication skills and professional demeanor are highly desirable. Effective problem solving, organizational skills, follow-through and initiative, and working well within a team environment with common goals toward excellence also required. This is a full-time, 40-hour per week position. Candidates must be flexible to be scheduled for any branch hours, which are 7:30am to 6:00pm Monday-Friday, and Saturdays from 8:00am to 2:00pm.