Executive Administrative Assistant
ADT Security
(Irving, Texas)ADT is a leading provider of security and automation solutions for homes and businesses in the United States and Canada. ADT's broad and pioneering set of products and services, including ADT Pulse® interactive home and business solutions, and health services, meet a range of customer needs for today’s active and increasingly mobile lifestyles.
The Executive Assistant is responsible for providing comprehensive administrative support and managing the day-to-day operations of the VP, Customer Care. This position has frequent contact with high-level industry executives, industry organizations, and government officials. The Executive Assistant will interface regularly with the direct reports, their assistants, other senior executives.
- Maintains VP’s calendar, including meeting planning and preparation.
- Screens and prioritizes mail.
- Maintains follow-up file to proactively advise VP of upcoming events, activities appointments, meetings, and deadlines.
- Responds to inquiries and resolves issues not requiring VP's attention.
- Places outgoing calls on behalf of VP.
- Maintains formal log of incoming telephone calls.
- Prepares all travel arrangements.
- Maintains a complete filing system.
- Processes expense reports and invoices.
- Assists in preparing presentations, as necessary.
Education/Certification:
- Bachelor’s degree or equivalent work experience preferred
Experience:
- 5+ years executive administrative experience in a high level environment.
- Skills:
- Strong computer skills (Microsoft Word, Excel, Power Point).
- Very strong power point skills (putting together presentations with graphics etc)
- Proactive bias
- Self confidence
- Highly organized with a strong attention to detail.
- Ability to work in a high pressure, fast moving environment.
- Superior customer service orientation.
- Ability to maintain confidentiality regarding sensitive issues or information.
- Ability to prioritize and switch-task
- Must be flexible and adaptable.
- Strong interpersonal skills to project image of the VP.
- Ability to successfully interact with individuals at all levels of an organization.
- Superior verbal, listening and written communications skills.
- Strong business ethics.
- Able to represent the office and groups of Customer Care in a highly professional manner.
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