Client Support Specialist

Automatic Data Processing, Inc. (ADP) is one of the largest providers of business processing and cloud-based solutions – including payroll, talent management, human resource management, benefits administration and time and attendance – to employers and automotive dealerships around the world. We build configurable solutions that can fit your organization's unique goals and increase your productivity.

In this position, you’ll join a team of rock star professionals who are responsible for ensuring every customer interaction is a best-in-class experience. You’ll combine a passion for service and discovering innovative solutions with our top-ranked training programs to help customers enjoy every drop of value within our products.

• Provide Tier 1 customer support
• Respond to basic inquiries regarding ADP products
• Answer non-technical questions
• Conduct correspondence with customers and representatives
• Leverage strong interpersonal skills and product knowledge to execute daily customer-centric activities

Qualifications Required:

• High School diploma
• No previous experience required

Preferred Qualifications:

• Bachelor’s degree preferred
• Strong client relationship and interpersonal skills
• Must be comfortable working in a performance-based and structured environment while demonstrating high ethical standards
• Demonstrated ability to learn and apply basic concepts in new situations
• Organizational Skills: the ability to multi-task, set priorities, and follow up in a timely manner
• Ability to collaborate and work in a team environment as well as work independently and make sound decisions