Implementation Services Consultant - Recruiting Marketing

Since its founding, 3D Results answered a need for senior-level strategic consulting combined with superb professional service implementation. We deliver results to organizations investing in cloud solutions that enhance the execution of their business and human capital strategies.

This Professional Services Consultant role at 3D Results manages the successful implementation of SuccessFactors Business Execution Software's Recruiting Marketing product (previously called Jobs2Web) for assigned customers. Serving as the key customer contact and subject matter expert, the consultant is responsible for meeting with customers on site and remotely to gather specific business process requirements and then translate those requirements into appropriate software configurations.

- Responsible for managing the relationship with the customer, seamless implementation of appropriately configured software, and for ensuring problem resolution, user acceptance, and some post-implementation support. - Design of customer Career Sites using Success Factors software and design tools (e.g., Adobe Illustrator). - Participate in transition of account management from the sales team - Conduct a structured review of current processes, existing documentation, and business requirements for relevant Success Factors Applications - Propose recommended process, products and configuration solutions - Configures Success Factors application to meet customer requirements - Develop innovative recommendations and solutions that maximize the use of the product and mitigate customer pain points - Train customer administrators and end users in use of the application - Validate the configurations within the customer instance - Demonstrate reconfigured applications to customer, collect and interpret customer feedback and reconfigure the applications as required - Apply experience and creativity to ensure that the application configuration meets the customer’s needs - Ensure end to end system integration, customer acceptance and seamless implementation - May provide train the trainer services for end-user orientation to the application - Ensure compliance with project plan due dates, tasks, and milestones - This role has no supervisory responsibilities

- Bachelor’s degree in Business, Computer Science or technical field preferred - A minimum of one year experience within a Human Resource business environment or familiarity with key Human Resource functions and concepts - Proven experience in executing/supporting web/graphic design - Adobe Illustrator experience - Previous experience with Success Factors or other established Talent Management software organization (e.g., Taleo, Kenexa, ADP/Virtual Edge, Cornerstone On Demand, etc.) - Outstanding communication skills with both technical and non-technical functions (HR, IT and Sales) - History of working effectively with a variety of levels of responsibility within an organization - Demonstrated ability to translate non-technical customer requirements into appropriate technical configurations - Self-starter with proven record of working effectively independently and remotely - Highly developed organizational skills and the ability to handle multiple projects simultaneously - Outstanding verbal and written communication skills - History of building and maintaining strong long-term relationships with customers remotely - Sound technical knowledge base / aptitude required. - High level of proficiency with MS Office. - Familiarity with Outlook and XML/HTML a plus, with ability to become proficient quickly. - Knowledge of web meeting software such as WebEx or GoToMeeting preferred