Account Manager, Travel

Twitter

(San Francisco, California)
Full Time
Job Posting Details
About Twitter
Twitter is your window to the world. Get real-time updates about what matters to you.
Summary
Twitter has changed the way people communicate. We now have a substantial opportunity to change how marketers interact with our rapidly growing user base. Twitter is creating a world-class team of sales professionals to staff our fastest growing advertiser channel, Mid Market Sales (MMS). As an MMS account manager you will be working with advertisers from the Fortune 250 to Fortune 1000 and beyond, requiring you to be both consultative and results oriented in your approach. If youre entrepreneurial and want to build this business while delivering high impact solutions to a dynamic advertising channel this is the job for you. As an MMS AM youre an advisor and a consultant. You will educate your clients on the power of Twitters promoted products. You are responsible for hitting your revenue target, meaning you need to be sales focused; able grow client relationships in a way that translates into revenue growth. In addition to managing your existing book of business, youll partner with your Account Executive to help acquire new, strategic clients. Through a consultative, solutions-oriented sales approach, you will develop keen insight into your clients businesses, and help them meet their marketing objectives by leveraging Twitters ad platform. This is a fast-paced, high energy, direct sales and account management role requiring industry expertise, and the ability to consistently grow revenue. In addition to meeting and exceeding your revenue targets, you will be a key part of helping us grow Twitter and its advertising business. Success looks like: Grow our business in a way that makes us proud by providing world class service to our advertisers. Communicate fearlessly to build long lasting relationships with advertisers. Simplify Twitter as a platform for advertisers. Innovate through experimentation to create solutions for advertisers. Ship it meeting revenue targets through flawless campaign execution. Be rigorous to become a true Twitter product expert on our platform.
Responsibilities
* Collaborate with mid-market advertisers to understand their goals & objectives, recommend best practices, craft solutions and develop innovative and effective campaigns. * Continually hone Twitter product expertise in order to optimize advertising campaigns and deliver client value. * Deliver value to Twitter advertisers via strong analytical abilities, communication skills and deep subject matter expertise of Twitter promoted products. * Lead ideation and brainstorming sessions and help crystallize ideas into actionable campaign solutions for advertisers * Execute campaign optimization and analysis using internal tools and dashboards. * Resolve campaign issues in a timely and productive manner, and identifying and implementing process improvements with guidance from a Sr. AM or Manager and partner with Ad Operations on more complex issues as necessary. * Strengthen and grow client relationships, upsell new ideas, and drive contract completion and renewals. * Closely partner with the Mid-Market Account Executive to grow existing business via regular phone and face-to-face meetings.
Ideal Candidate
* BA/BSc degree (In lieu of degree, 4 years relevant experience). * Preferred Qualifications: * 3 to 5 years of related experience in the digital or media industry. * Motivated team player who consistently strives to exceed goals and push revenue expectations. * Strong drive to beat targets, relentlessly positive attitude and incredible work ethic. * Strong quantitative background in finding trends and opportunities within data. * Excellent communication and presentation skills, attention to detail, and a bias for proactively resolving issues. * Ability to think creatively and critically and thrive in a fast-paced, dynamic, and often ambiguous work environment. * Willing to travel. * Infectious passion around Twitter.

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