Airport Location Manager

Hertz

(Park Ridge, New Jersey)
Full Time
Job Posting Details
About Hertz
Hertz operates the Hertz, Dollar, Thrifty and Firefly car rental brands in more than 11,000 corporate and licensee locations throughout 140 countries in North America, Europe, Latin America, Asia, Australia, Africa, the Middle East and New Zealand. Hertz is the largest worldwide airport general use car rental company with more than 1,700 airport locations in the U.S. and more than 1,300 airport locations internationally.
Summary
Dollar Thrifty Automotive Group is currently looking for highly motivated college graduates who want a CAREER. As an Airport Location Manager, you will have an opportunity to learn our most successful side of the business “hands-on”. This attained knowledge will enable you to rise through the ranks of management and continually become challenged by higher level roles and responsibilities.
Responsibilities
* A Location Manager oversees all of the personnel and operational functions of an airport location. * You are responsible for managing a unionized workforce, delivering quality customer service, increasing sales and revenue, scheduling adequate staff coverage, handling customer issues and requests, and training new personnel. * You will be empowered to make quick decisions independently to make the operation as successful as you know it can be. In addition, you are responsible for the rental fleet at your location and the staff that maintains it. * You need to be aware of daily and hourly reservation and return counts, vehicle make and model availability, preventive maintenance schedules, etc. * In your position as a Location Manager, you will move between these key areas of responsibility, learning the functions of each and in that way gain a working, on-site knowledge of the business that can help you progress into higher management ranks.
Ideal Candidate
**Educational Background:** * Associates Degree Required * Bachelors Degree Preferred **Professional Experience:** * Minimum 1+ years of management experience. * Customer Service, Management, and Sales experience preferred. * A background managing a unionized workforce is helpful. * Experience in car rental, hospitality, or tourism a plus. * Familiarity with Lean/Six Sigma/Toyota Management techniques is an advantage. * Skills: * Professionally direct employees including: training, setting expectations, follow up and corrective action. * Excellent communications skills with the ability to engage in verbal interactions with customers. * Strong sales skills. * Strong problem-solving and decision making skills. * Ability to project professional appearance. * Must have basic computer skills and knowledge of Microsoft Office programs. * Proficiency in English. * Must have a valid driver's license. **Physical Requirements:** * Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following: sitting, standing, walking, bending and twisting, climbing, driving, pushing and pulling, speaking, hearing, writing, lifting, typing, filing, seeing, reading and the ability to use a computer, telephone, calculator, copy machine and fax machine. * Dollar Thrifty Automotive Group is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.
Compensation and Working Conditions
Benefits Benefits included

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