Team Player Coaching Individuals Continual Learning Customer Complaints Data Analysis Decision Making Developing Procedures Documentation Verbal and Written Communication Group Facilitating Implementation Improvisation Inspection Interpret Assessment Data and Make Recommendations for Intervention Leadership Manufacturing MS Office Preparing Reports Quality Assurance Quality Control Selecting the Best Statistical Methodology for a Data Set Solving Problems Training Employees Troubleshooting Internal Auditing ISO 9001 QA Engineering QA Management Reviews Root Cause Analysis Six Sigma Statistical Process Control (SPC) Principles of Lean DOE e-system Ultrasonic Inspection