Senior Account Manager

Creating a better everyday.™ As the company behind well-known Redbox® movie and video game rental kiosks, popular Coinstar® coin-counting kiosks , ecoATM® device-recycling kiosks, and Gazelle® electronic reCommerce services, Outerwall is on a mission. We're pushing the walls of retail way out, into a new dimension building businesses that make life simpler and better for consumers and retailers.

The Sr Account Manager is accountable for managing Eastern US grocery retailers including Ahold, Delhaize and Demoulas and achieving optimal level of sales and profitability. The Account Manager is responsible for setting and executing specific direction and strategies to deliver targeted results on both a short and mid-term horizon as it relates to Outerwall Corporate goals.

- Act as primary selling interface for Ahold, Delhaize and Demoulas - Deliver annual operating plan commitment - Develop customer business plan to fully leverage and execute all Outerwall programs, including category management, integrated marketing, logistics, etc. - Ensure all customer business plans are in alignment with brand guidelines and implementing all distribution and merchandising objectives including new items - Monitor account and headquarter group planning process to ensure plans will meet assigned deliverables - Utilize complete & timely information to drive sales efforts including trade plans, marketing plans, consumer insights, and product knowledge - Cultivate Senior Management Business relationships within HQ and Division decision makers - Lead bi-annual senior level and quarterly mid-level business reviews - Act as liaison with New Business Development on potential exploration of new lines of business or testing within assigned clients or region - Work with Sales Planning of each line of business on development of annual promotional plans for account - Communicate and coordinate with appropriate operations representative to ensure execution excellence at retail - Regularly review progress against account plans and adjust where needed to achieve annual goals - Deliver objectives within the P &L budget by maximizing promotional plans and optimizing kiosk performance - Establish and communicate performance objectives and scorecard to the Director - Create, monitor, and submit timely reports on forecast, volume plan, trade (marketing fund) spending, and customer - Manage problem resolution and escalation at regional and local level - Cultivate a network with peers and colleagues across Outerwall and be able to mobilize network to meet client needs

**Education & Experience** - Bachelor's degree required - Minimum 6+ years of direct account management in CPG or related industry required **Knowledge, Skills & Abilities** - Exceptional level of customer understanding, consumer insights, financial acumen, sales systems, consultative selling, and team development - Exceptional level of communication, problem solving, and leadership - Advanced level of presentation experience and skillsets - Basic technical skills - Strong channel knowledge - Strong category management and analytical skills - Strong business acumen - Strong business planning **Additional Requirements** - Up to 50% travel