Analyst, Informatics I or II

MVP Health Care is a nationally-recognized, regional not-for-profit health plan committed to having a positive impact on health and wellness of everyone we serve. With MVP, you are assured of quality health care and peace of mind—from a name you know and trust. We care for more than 700,000 members across New York and Vermont, creating healthier communities and continuing our 30-year legacy of quality and integrity.

Primary responsibilities include preparation of standard and ad-hoc analysis in support of key corporate initiatives for MVP's Actuarial, Finance, and Medical departments. Analysis may involve independent structuring of a study including initial evaluation of the request, extraction of data from a warehouse, application of Excel, Access and Business Objects/Cognos to manage large sets of data and production of high quality, professional reports for distribution. Ability to produce and review trend reports, performs budget-to-variance analysis, and prepares supplemental drill down. May be required to prepare visual aids (charts, graphs) or summaries to assist with explanation of the findings. Must also provide adequate documentation of how analysis was performed and be responsible for applying checks and balances. Additional responsibilities include regulatory reports and reinsurance reporting. Candidates must possess good analytical skills with a focus on meeting the expectations and requirements of both internal and external customers. Must be a self-motivated individual who needs little supervision and has ability to perform under pressure. Performs other duties as assigned.

Minimum Education: Bachelor's Degree in STEM field required. Non-STEM degree with directly related experience may be considered. Masters Degree in Business Administration, Public Administration, Math, or Health Services Research preferred. Minimum Experience: Prior experience (3-5 years for Informatics Analyst II) with direct data analysis and data management preferably in a health care environment. Strong experience with computer database systems, software, spreadsheets, and word processing. Required Skills: • Demonstrated ability to identify necessary data, extract it, and analyze it to provide solutions. • Ability to work independently, as well as work effectively as a member of a team. • Excellent interpersonal and customer-focused communication skills. • Demonstrated organizational skills and problem solving abilities. • Ability to prioritize multiple assignments with attention to details and deadlines in a high volume environment. • Excellent working knowledge of data warehousing, data extraction and modeling with query/reporting software (SPSS), and standard query language for relational databases. • Intermediate Excel skills including entering and editing complex formulas, filtering lists, sorting ranges, creating and running macros, and using data analysis tools (pivot tables, scenarios, etc.) • Intermediate knowledge of ACCESS and intermediate word for Windows skills • Ability to handle multiple priorities Preferred Skills: • Experience with the FACETS operating system, Experience with Business Objects or Cognos • Health insurance or industry related experience • Medical Terminology knowledge Competencies and skills: Essential: * Analytical Thinking - Breaks a complex project down into tasks and sub-tasks. Collects and analyzes data from a variety of sources when developing a solution to a problem. Thinks rationally and draws logical conclusions based on information provided. Applies and modifies complex learned concepts or methods appropriately. Identifies possible causes of events as well as the likely outcomes/consequences of actions. Nonessential: * Accuracy - Checks the accuracy of data received or generated before passing it on. Rarely makes obvious mistakes. Prepares and carefully reviews figures, computations, reports, etc. * Communication - Provides clear, concise information to others in a variety of formats (verbal, written, electronic, etc.). Listens actively and empathetically to the views of others. Asks the appropriate questions to ensure that all relevant facts are considered before a decision is made or an action is initiated. Helps others consider new perspectives. Delivers critical information to all stakeholders/everyone involved. Seeks to clarify ambiguity. Utilizes communication technology. * Innovation - Challenges ""the way it has always been done."" Supports an environment that encourages experimentation, rewards risk taking, reinforces curiosity and challenges the status quo through freedom and openness without judgment. Uses creativity to develop unique ideas, products and/or solutions. Takes reasonable risks and is not afraid to fail. Openly shares ideas and knowledge. * Intellectual Agility - Actively seeks opportunities for personal and professional learning and development. Displays interest and willingness to learn and apply new knowledge and skills. Treats unexpected circumstances as opportunities to learn and adopt new techniques. Seeks feedback and modifies behavior for improvement. Broadens knowledge and skills through reading and continued education. Applies new knowledge and skills to daily work. * Judgment - Takes action to solve problems and move situations to closure while exhibiting judgment and a realistic understanding of issues. Uses reason, even when dealing with emotional topics. Weighs alternatives in terms of the impact on the customer and the company. Applies different types of decision-making strategies to fit the situation. * Learning on the Fly - Learns when facing new problems and enjoys the challenge of unfamiliar tasks. Analyzes both successes and failures for clues to improvement. Open to change. Grasps the essence and underlying structure of an issue or situation. * Persistence - Acts influential, confident and persistent when working towards goals. Suggests solutions to meet customer needs, demonstrates confidence, and persists and displays resilience when faced with challenges or setbacks * Problem Solving - Acquires necessary information from both customers and systems to understand the nature of a problem. Generates creative and effective solutions. Listens to understand, clarifies customer viewpoint. Looks beyond the obvious and identifies subtle relationships among important factors. Engages in problem solving with customers. Works through ambiguity to determine correct answer. Seeks input of others to find the best solution. * Process Orientation - Develops and implements a plan for a task/project. Approaches tasks in a methodical and systematic manner. Finds new ways of organizing or planning work to accomplish tasks more efficiently. * Time Management / Prioritization - Prioritizes various competing tasks and performs them efficiently according to their urgency. Establishes specific goals to accomplish work in a timely manner. Ensures others receive needed materials in time. Keeps all parties informed of progress and all relevant changes to project timelines. Uses time efficiently. Stays on schedule.