Fountain Worker

MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences.

It is the primary responsibility of the Fountain Worker to provide outstanding service to guests in a fast-paced and ever-changing environment. All duties are to be performed in accordance with departmental and property policies, practices and procedures.

* Greeting guests in a positive, friendly manner and making them feel welcome. * Take and input orders into infogenesis, receive payment and make proper change, complete required transactions, and categorize tendered receipts by media type. * Consistently follow sequence of service utilizing proper procedures standardized by department. * Itemize bills correctly and efficiently secure payment. * Expedite the order in an accurate and timely manner. * Prepare and serve food and beverage items to guest. * Pack the orders as per guests’ preference and complete the order with any necessary condiments. * Bid farewell to guests, using guest’s name when known, and encourage them to return. * Perform all opening and closing duties based upon shift assignment. * Refill and stock all supplies and machines within the outlet. * Maintain the cleanliness of the all front and back of the house areas within the outlet. * Unload warehouse orders and stocking the orders to designated storage. * Work as a team, assisting all guests’ and employees’ needs and inquiries. * Perform all other job related duties as requested.

**Required** * At least 6 months of experience as a fountain worker/cashier in a high volume food establishment. * Ability to take initiative and exhibit flexibility. * Anticipate the guests’ needs and respond appropriately with a sense of urgency. * A highly motivated and energetic personality. * Exhibit proper knowledge, selling techniques and service delivery of both non and alcoholic beverages. * Exhibit proper knowledge, selling techniques, and service delivery of all items in the menu. * Excellent customer service skills. * Have interpersonal skills to deal effectively with all business contacts. * Professional appearance and demeanor. * Work varied shifts, including weekends and holidays. * Able to effectively communicate in English, in both written and oral forms. **Preferred** * High School diploma or equivalent. * Previous experience working in a similar resort setting.