Patient Access Representative (Call Center Setting)
Medix
(Houston, Texas)Job Posting Details
About Medix
Medix provides workforce solutions to clients and creates opportunity for contract employees representing a variety of industries through our Healthcare, Scientific and Information Technology divisions.
Summary
As a Patient Access Representative / Scheduler, you will work with both internal and external Patients to ensure that all questions and concerns are handled in a timely manner.
Responsibilities
* Scheduling patient for radiology, oncology, OBGYN, etc
* Confirming patient appointments
* Following up on patients' appointments
* Transferring calls to other departments
* Verify insurance providers
Ideal Candidate
* As a Patient Access Representative / Scheduler, you must have superior customer service and communication skills.
* You must be detail-oriented and able to multitask in a fast-paced environment.
* Having outstanding phone etiquette skills is also vital to this role.
* High school diploma or equivalent certification
* Call Center Experience, a plus
* Healthcare Experience, a plus
* Problem Solver
* Team Player
* Sharp computer skills
Compensation and Working Conditions
| Benefits | Benefits included |
|---|
Additional Notes on Compensation
Should you elect to enroll, there are three levels of medical coverage to choose from, supplemental dental plans and term plans as well as the option to enroll your spouse and/or children.
Questions
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