Billing Customer Service Representative
Medix
(Tempe, Arizona)Job Posting Details
About Medix
Medix provides workforce solutions to clients and creates opportunity for contract employees representing a variety of industries through our Healthcare, Scientific and Information Technology divisions.
Summary
Partner with Medix today! We are currently seeking a Billing Customer Service Representative for one of our leading clients.
As a Billing Customer Service Representative you will be dealing with patient inquiries and complaints as well as issues as reported via phone or customer service calls and correspondence regarding billing.
Responsibilities
* Taking inbound calls from patients regarding questions on their bills
* You will receive 30-60 calls from patients and providers in reference to payment issues, patient service issues and updates on insurance data
* Effectively research, resolve and respond to billing issues accurately
* Responsible for determining nature of calls and documenting via claim system
Ideal Candidate
* High School Diploma
* Must have experience with EOB, CPT, ICD-9/10 & HCPCS
* Externship and/or 1+ year of Billing experience or related field
* Comfortable being on the phone and providing information on patient bills
* Ability to pass a background and drug screening
Questions
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