Billing Customer Service Representative

Medix provides workforce solutions to clients and creates opportunity for contract employees representing a variety of industries through our Healthcare, Scientific and Information Technology divisions.

Partner with Medix today! We are currently seeking a Billing Customer Service Representative for one of our leading clients.

As a Billing Customer Service Representative you will be dealing with patient inquiries and complaints as well as issues as reported via phone or customer service calls and correspondence regarding billing.

• Taking inbound calls from patients regarding questions on their bills
• You will receive 30-60 calls from patients and providers in reference to payment issues, patient service issues and updates on insurance data
• Effectively research, resolve and respond to billing issues accurately
• Responsible for determining nature of calls and documenting via claim system

• High School Diploma
• Must have experience with EOB, CPT, ICD-9/10 & HCPCS
• Externship and/or 1+ year of Billing experience or related field
• Comfortable being on the phone and providing information on patient bills
• Ability to pass a background and drug screening