Financial Planning and Analysis Manager

Medallia is the customer experience management company. Founded in 2001, the company is trusted by the world’s leading brands including Verizon, Macy’s, Sephora, Honeywell, Four Seasons, Sodexo, and Mercedes to improve customer experiences. Medallia’s Software-as-a-Service (SaaS) application enables companies to capture customer feedback across Web, social, mobile, and contact center channels, understand it in real-time, and take action everywhere.

Medallia is looking to add a FP&A Manager to its finance team. This role is a key finance position with an opportunity to build and provide critical financial support to the G&A business teams across the globe. You will gain invaluable experience as a finance business partner with significant responsibility and interaction with senior leaders and have a large impact within a fast-growing finance organization. Responsibilities include: manage department P&Ls, provide decision-making support, and driving monthly/quarterly forecasting, budgeting, and analysis. The position requires strong financial reporting, planning and modeling skills, and good business acumen. It also requires the ability to understand the big picture of the Company’s financial model, while being very detail oriented. The position will report into the Director of FP&A and is located in our Palo Alto, CA.

* Assist in the consolidated forecasting process and own portions of the financial forecast models, including P&L, cash flow, and supporting schedules/ analyses. Ensure their quality, timeliness, and accuracy. * Monitor, analyze, and communicate progress toward achievement of financial and operating objectives (Budget versus Actuals analysis); oversee monthly Profit and Loss (P&L) reviews; identify trends driving positive and negative variances to plan. * Support G&A business partners and their key decisions through ad-hoc analysis and special projects (e.g. capital purchases, global expansion, and infrastructure investment). * Create and maintain tools and reports in Adaptive Planning used to measure and track results against expectations. Leverage the usage of Adaptive to its fullest potential and drive scalable reporting solutions. * Support finance team in “as-required’ quarterly close procedures/ BOD presentations/ other high priority work. * Be an integral member of various projects to improve internal processes

* Bachelor’s degree in Accounting/ Finance/ Business or related field required. * 4 or more years of FP&A experience. SaaS or technology experience. * Strong analytical and problem solving skills. * Willingness to roll up your sleeves and build complex models, (in excel and other planning applications). * Extremely well organized, data driven and comfort managing multiple projects/ stake holders. * Proven ability to build strong working relationships with business partners/ department heads/ finance coworkers as a trusted and objective advisor. * Self-starter capable of driving business results without significant supervision and effective in dealing with ambiguity. * Excellent teamwork, communication and interpersonal skills. * Expert proficiency in Excel and PowerPoint. * Exposure to Adaptive Planning, Netsuite, and SalesForce, a plus. * Strong knowledge of accounting principles.