Guest Services Representative

LasikPlus

(Oak Brook, Illinois)
Full Time
Job Posting Details
About LasikPlus
LasikPlus is proud to be a second generation family-owned and operated LASIK provider. Currently led by Craig P.R. Joffe and founded in 1995 by Dr. Stephen N. Joffe and his wife Sandra, our goal has always remained the same – to provide our patients with amazing care and customer service while offering industry-leading affordability.
Summary
As an Guest Services Representative, you will be responsible for greeting patients and providing quality patient care, excellent communication and customer service care and provide high patient excitement and drive and generate leads towards laser vision correction surgery.
Responsibilities
* Verifying schedule times with patients * Preparing charts * Handling pre-admission and consent forms * Counseling patients on their insurance and payment options * Receiving and securing payments from patients
Ideal Candidate
As an Guest Services Representative, you should possess exceptional organizational and problem solving skills, with the ability to handle multiple competing priorities in a highly-dynamic work environment. Additionally, it is important that you display excellent verbal and written communication, and strong interpersonal and presentation skills, as well as strong computer skills. * Retail/sales experience is preferred but not required * Demonstrates initiative, drive and follow-through * Attention to detail * Ability to work independently with minimal guidance as needed and work well under pressure

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