Turndown Attendant

The Turndown Attendant is responsible for providing turn down service and cleaning assigned guest rooms in accordance with established standards. They follow all instructions from supervisors to ensure the safety of themselves and guests. The Turndown Attendant must conduct themselves in a professional manner at all times to reflect the high standards of the company.

* Review and understand the work report and turn down assignment sheet. * Pick up adequate supply of turn down related materials and clean linens, towels, amenities, cleaning supplies as needed. * Maintain the linen closet in a clean, neat and orderly manner. * Process late check-outs in accordance with established procedures. * Use the proper cleaning methods to prevent injury. * Project an image of friendliness, professionalism and willingness to provide personalized services to guests. * Report deficiencies in guest rooms and on guest floors to management staff. * Strictly adhere to the company’s lost and found policies and procedures. * Follow all procedures when responding to any hotel emergency or safety situation. Minimum Qualifications - Education & Experience * Ability to communicate effectively. * Experience working in a housekeeping environment providing a high level of customer service to guests of high social standing with discretion and professionalism. * Strong attention to detail and the ability to handle multiple tasks. * Excellent communication skills. * Ability to work with management staff and other employees in a professional manner.

**Minimum Qualifications - Education & Experience** * Ability to communicate effectively. * Experience working in a housekeeping environment providing a high level of customer service to guests of high social standing with discretion and professionalism. * Strong attention to detail and the ability to handle multiple tasks. * Excellent communication skills. * Ability to work with management staff and other employees in a professional manner.