Our CompanyFounded in 1982, InfoCision is a leader in customer care services, commercial sales and marketing for a variety of Fortune 500 companies and smaller businesses. InfoCision is also a leading provider of inbound and outbound marketing for nonprofit, religious and political organizations. Headquartered in Akron, Ohio, InfoCision operates 35 call centers at 13 locations in Ohio, Pennsylvania and West Virginia. Quality Solutions for Every Market: We focus on quality assurance and regulatory compliance and take pride in providing every client with the highest possible return on investment. No matter what market, we help establish brand, build customers, create marketing strategies and integrate teleservices into the marketing mix. Cutting Edge Solutions: Staying ahead of the curve in the ever-evolving field of direct marketing is crucial. The days of mass direct marketing are over – we’re in an age where technology is bringing business and customers closer together and we are continually investing in CRM solutions like Business Intelligence, PURLs, on demand variable printing, chat, web; all which can be used as part of a multichannel effort. The InfoCision Difference: “Commitment to Excellence” underscores our total and uncompromising commitment to quality and integrity. “Whatever It Takes” reflects our willingness to go above and beyond the call of duty. These two simple ideas exemplify what InfoCision is about and are the principles by which we operate.
Skills We're Looking For
Microsoft Office Suite Software Packages Personal Computer (PC) Data Processing SQL Computer Science Customer Satisfaction Help Desk Network Architecture Networking Operating System Problem Resolution Project Management Windows WAN Trend Analysis Proprietary Software Network Protocol Local Area Network (LAN) Telephony Support Services PC Hardware Data Communication Call management Software Applications Microsoft operating systems Budgets Business Correspondence Coaching Communication Customer Care Data Analysis Financial Analysis Geometry Management