General Manager

The simplest definition of Holiday Retirement is that we’re a robust family of more than 300 senior living communities that provides seniors a safe, carefree, all-inclusive retirement lifestyle. But really, we’re so much more than that. As a pioneer, and the nation’s leading provider of Independent Retirement Living, our residents know that they’re experiencing a lifestyle here they couldn’t enjoy anywhere else.

We have a rewarding opening for a General Manager where you will be responsible for creating a community culture that ensures satisfied residents and associates. This position will utilize your business acumen, and your competitive awareness and strategy in the face of ambiguity. We’re looking for a results driven individual with problem solving skills and who is able to motivate others. We seek team builders who build morale through fostering open dialogue, shared success, empowerment, and a sense of belonging.

As a General Manager, you are responsible for setting goals, ensuring strong financial performance, and representing Holiday locally. You also will: * Set community goals and culture. * Be responsible for community financial performance (budget, expenses, net operating income growth, occupancy, etc.). * Provide leadership and manage the Assistant Manager, Office Manager, Chef, Maintenance personnel and other staff as needed. Will hire, supervise, coach, develop, discipline, and discharge employees. * Partner with Sales Leader to ensure the community is meeting its sales goals. Meet with and lease apartments to potential residents. Provide tours, negotiate/sign leases, and make sales calls as needed. * Hold responsibility for resident relations in the community to include resolving concerns/problems, retaining residents, supporting transitions, and assisting resident’s families. * Develop marketing plans with sales for the community. * Represent Holiday in the community. * Manage vendor contracts, department budgets, labor hours, schedules, and associate meetings.

Minimum of four to six plus years previous management experience including, operational and financial experience in managing employees, recruiting, customer service, budgeting, purchasing, payroll, and accounts payable/receivable. * Previous sales experience preferred. * Demonstrated ability to work in a team setting and to provide strong customer service. * Strong supervision, coaching, and leadership skills to lead teams * Two-year Associate Degree—B.S./ B.A. preferred. Physical Requirements and Working Environment: Continuous combination of walking and standing