Account Manager- P and C

Hays Companies is one of the fastest growing risk management, insurance and employee benefits advisors in the country. Our team represents a dynamic, entrepreneurial assembly of the best and brightest in the industry.

We currently have a position open for a Property & Casualty Account Manager in our Boston office. The ideal candidate is a motivated insurance professional with 2-5 years experience. The Account Manager designs, markets, and implements insurance programs on smaller accounts. Coordinates services between the client and the insurance company and provides day-to-day consulting and client advice in order to deliver consistent Service Excellence.

* Develops knowledge of a client’s business and industry and their specific risk profile though their business model, asset portfolio, product and cash flow, loss history, etc. Identifies the client’s exposure to loss and the means to address them; predominately through insurance risk transfer. Identifies tolerance to risk retention and service needs and protocols. * Collaborates in the development of a marketing plan to include creation of insurance specifications, timelines and complete market selections. * Negotiates with underwriters on behalf of our clients to develop the best program. * Creates insurance proposal to compare competitive insurance program options and recommend the best program for our clients. * Monitors the risk transfer process: binder issuance, policy issuance reviews, service delivery, etc., for accuracy and timeliness. * Accurately completes the Renewal Information Request. * Develops and maintains client service plans, manages mid-term changes and assists in Stewardship reviews. * Promptly and accurately responds to client requests. If responsibilities are delegated, follows through to ensure client received timely response. * May be responsible for Service duties on some accounts.

* 2-5 years of experience servicing middle to large accounts and marketing smaller accounts. * Must have a current (state) P & C insurance license. * Able to demonstrate knowledge with all assigned products, insurance coverages, services, policies, pricing, placement of coverage, regulations and benefits of each. * Strong oral and written communication skills including the ability to connect with an audience and speak persuasively and succinctly. Demonstrates good listening skills to enhance understanding and probes effectively. * Strong attention to detail. * Demonstrates a sense of urgency. * Works in a collaborative, team-oriented manner, fostering empowerment and ownership for service quality. * Develops and maintains a working knowledge of Hays systems. * Understands client profitability through an understanding of income, expenses and time utilized related to specific client needs. * Good keyboard and PC skills using word processing and spreadsheet software, familiarity with various software applications and the ability to learn new software systems. * College degree preferred. * Participates in continuing education in order to maintain the appropriate level of credentials. * Insurance designation preferred.