Inside Sales Specialist

Based in Sarasota, Florida, Gulfstream writes residential insurance in states along the Gulf and Atlantic coasts. With revenues of $131 million in 2014, Gulfstream continues to expand and grow responsibly.

As an Inside Sales Representative you will work with existing and new agents to represent Gulfstream; develop growth plans for agencies; ensure adherence by agencies to company underwriting and processing guidelines; conduct agency training and prepare regular agency reviews; and assist management with projects as requested.

* Develop and implement approved strategies to increase market share in alignment with Gulfstream’s business objectives. * Monitor yearly new business commitments. * Promote Gulfstream’s products by ensuring agency awareness of their features and benefits. * Educate agencies regarding products and policy writing system. * Maintain thorough understanding of business transfer procedures & time frames. * Maintain relationships and consistent contact with designated agents within assigned territory in the interest of adherence to all company guidelines. * Provide ongoing agency support and follow up to ensure customer satisfaction. * Complete agency reviews as requested to include agent performance, statistics and profile of business written to date. * Keep up to date with competitor programs and rate filings. * Conduct agency training remotely. * Take appropriate corrective action with agents. * Work with policy processing and claims staff when needed to ensure superior service. * Maintain thorough knowledge of program rules and guidelines (as well as a specific understanding of rule administration/implementation). * Maintain current understanding of all internal company processing procedures. * Have a general understanding of policy forms, coverages and available options (including responsibility to obtain clarification from management as needed). * Maintain communication with applicable territory managers regarding related agencies. * Complete reports as required (such as call reports, and agency audits). * Performs all duties specified by the Sales Director, VP of Sales and other executive officers.

**Technical competencies:** * Must have at least 3 years Property & Casualty Homeowners Experience. * Bachelor’s Degree, preferred. * Proficiency with Microsoft Office package (Access, Excel, Word) **Personal competencies:** * Ability to manage difficult situations, professional differences, personality conflicts, liabilities, and potentially uncomfortable and ambiguous situations. * Display a high level of professionalism and integrity, with the goal of achieving a win-win for the organization. * Ability to know when to disengage from extraordinary situations and to seek input and support from others on Sales Team. * Team player mentality. * Willing to be flexible and open-minded in midst of changing priorities. * Ability to communicate and work with employees, customers, vendors, and guests in a positive and professional manner. * Ability to maintain strict confidentiality of company and customer information. * Personal alignment with Company’s core values - including integrity, respect, transparency, and resourcefulness. * Capable of implementing creative and effective solutions. * Good written and verbal communication. **Travel and Physical Requirements:** * This position requires the ability to sit for long periods of time and extensive work on computer and electronic communication.