Director Patient Transfer Center

HCA Gulf Coast Division is a comprehensive network of hospitals, outpatient surgery centers, emergency centers and diagnostic imaging facilities. It offers a complete continuum of specialized health programs and services that meet the needs of Greater Houston and South Texas’ residents and businesses.

* Directs the day to day operations of the Transfer Center supporting first line management in ensuring adequate staffing and other needed resources. * Performs all director level duties including hiring, discipline, performance management and termination. * Promotes a healthy work environment that supports the Transfer Center in the provision of high quality services. * Collaborates with front line clinical professionals (nurses and physicians) to ensure safe and efficient patient transfers. * Maintains a complete and current set of policies & procedures and protocols to support the operations of the Transfer Center. * Develops and produces accurate and timely reports that enable executive management to assess the center outcomes and on which decisions may be based. * Works collaboratively with leaders of area hospitals to address operational issues and potential growth opportunities. * Continuously monitors and develops and leads the implementation of strategies to maximize transfers within the HCA Gulf Coast Division hospitals * Leads the business development and marketing function for the Transfer Center; collaborates with other components of the HCA sales initiative in order to ensure a well coordinated effort. Shares information gained that would support other internal initiatives and efforts. * Provides on-site leadership during emergency situations and to work collaboratively with both internal and external entities for emergency/disaster preparation and during execution of the plan.

**EDUCATION** * Bachelors Degree in Health, Business Administration or a related field is preferred. **EXPERIENCE** * Minimum five years of experience in transfer center operations including management level responsibility * Clinical experience as an RN, EMT, or paramedic **OTHER QUALIFICATIONS AND SKILLS** * Proficient Computer skills; able to perform competently in Excel and PowerPoint, Computer Aided Dispatch and Patient Tracking Systems. Ability to manage the provision of consistent and accurate reporting. * strong interpersonal skills; ability to clearly articulate ideas, concepts, issues, and solutions to internal and external customers * Able to assume accountability for a 24/7 operation * Familiarity with the processes for dispatching and requesting air medical resources