Our CompanyWith a diverse array of resources, we can tap into our talent pools to ensure client proximity, deep market and domain expertise, and superior communication; called our ‘Right-shore’ delivery model. We leverage this model to serve organizations in the Banking, Financial Services and Insurance, Healthcare, Telecommunications & Media verticals. We assimilate best-of-breed processes, develop intellectual property, adopt cutting edge technology, ensure on-time delivery and invest in quality services to confirm maximum customer satisfaction. We help our clients reduce operational costs, record process improvements and more importantly, focus on their core competence. Our brand’s promise is – Business Process. Simplified. Serving over 100 global clients – from 46 centers across the globe, in various languages – we are supported by a 23,000+ global workforce.
Skills We're Looking For
Customer Service Customer Support Managerial Policies and Procedures Train the Trainer Methodologies Employee Development Performance Analysis Fiscal Management Cost Estimating Resource Allocation Risks Six Sigma Workforce Management Queue Management Synchronization Customer Care Performance Evaluations Problem Solving Process Improvement Quantitative Sales Team Leader Active Listening Attention to Detail Compliance Computer Software Confidence