Senior Engineer

Eze Castle Integration is the leading technology services provider for investment firms worldwide with more than 650 clients spread across three continents. The Eze Private Cloud is the de facto private cloud for the investment industry, supporting thousands of financial services end users and running more than 85 financial and trading applications. In 2014, the company received 13 industry awards, including the following recognition bestowed on the Eze Private Cloud.

• The Senior Engineer is responsible for being a technical lead and escalation point for implementing and maintaining all aspects of our clients’ technology as well overseeing the day to day activity for a team of engineers dedicated to their client list.
• This includes daily support incidents, server troubleshooting, hardware/software installation and upgrades, new infrastructure build outs and relocations, as well as mentoring their engineers, and ensuring that engineers are following best practices and standards.
• He/she is also responsible for collaborating with the Client Technology Manager to evaluate current infrastructure and designing technology opportunities that will enable a client to be successful.
• Senior Engineers will regularly interface with high profile financial industry clients on a day to day basis thus requiring the highest level of presentation, communication and professionalism.
• They will act as an escalation point from the Helpdesk and from Field and Full Time Engineers.

Experience and Education Requirements

• College diploma or University degree in the field of Computer Science or equivalent field and/or related experience with a minimum of 2 - 3 years of end user support
• Advanced Knowledge of Microsoft Windows Server 2003/2008, Active Directory and Exchange 2003/2007/2010
• Microsoft SQL Server 2000/2005/2008
• Blackberry Enterprise Server 4.0, 4.1, 5.0
• Remote Access Services – Citrix Metaframe 4.5 and Xenapp 5.0,6.0,6.5 – Remote Desktop Gateway
• Spam filtering technologies such as Symantec, Global Relay, Barracuda, Ironport
• Strong understanding of networking concepts, TCP/IP, LAN/WAN, DHCP, DNS, Routing, Switching and Firewalls
• Deploying Enterprise level networks with Cisco ASA firewalls, and Catalyst switches
• Email and Spam troubleshooting
• Building Servers (Dell PowerEdge and HP Proliant)
• Data Backup and Recovery with Symantec Backup Exec or similar Enterprise Software
• Symantec Antivirus or similar Enterprise Software
• Financial Industry Experience including familiarity with market vendor applications (Bloomberg/Thompson Reuters)
• Experience with Linux or Solaris
• Scripting knowledge (VB, Batch, WSH, PowerShell)
• Familiar with Storage Area Networks (Netapp, EquilLogic, EMC) and Virtualization (VMware, Hyper-V, XenServer)
• Ability to work outside of standard business hours