Senior Analyst

We are a FORTUNE 100 company that work's in every stage of the energy business: power generation, competitive energy sales, transmission and delivery. As the nation's leading competitive energy provider, Exelon does business in 48 states, D.C., and Canada and had 2015 revenues of $34.5 billion. We employ approximately 34,000 people nationwide.

Position will focus on the Residential and SMB Renewals processes, Incentives and Gift Card Escalations, and Market Notifications.Responsibilities include working through: - Ensure Quality Control Measures are in place and supported in a timely manner to meet Internal Audit Remediation Support. -Serve as a Subject Matter Expert in all areas of support, including Siebel/Lodestar/Web Residential applications. - Support any Legal or Regulatory changes that need to be implemented in order to meet market rules and timelines as it relates to the Renewals Process. - Project work as needed (data pulls, analysis, account reconciliations, etc).

- Work within the Marketing Operations team to provide assistance with issue resolution as it relates to Renewals, Incentives, and Notifications support. - Work with other Functional or Operational Teams to provide issue resolution as it relates to the Renewals, Incentives, Gift Card, or Notifications process. - Ensure Quality Control Measures are in place and Audited on a timely basis. - Works with the business or IT to develop control reports to identify data inconsistencies and system failures within the Renewals and Marketing Ops processes. - Provides detailed analysis and reporting (including data queries and data pulls) to senior management regarding system issues or data discrepancies, per project. - Work as a SME for Marketing Operations and support Siebel, Lodestar, and Web applications and provide project support as needed.

- Bachelors degree in Business Administration - Minimum of three (3) years professional experience - Retail energy experience is highly preferred - Demonstrated experience with Siebel / Lodestar applications - Advanced skills with MS Excel - Familiarity with SQL is highly preferred - Demonstrated experience managing large and complex data sets is required. - Experienced managing internal and external stakeholders